My Kitchen Aid Aritsan was a gift bought in the US. We live in Zambia/Africa (using 240v electricity). One day there was a loud pop at the plug and a slight smokey smell. Its never worked since

Manuals Literature

Kitchen Aid manuals link above

Sears link to manual below (may want to simply search with Google.com using the model name and number for parts if you plan to repair it yourself.)

KP26M1XSL5 KITCHENAID 6 QT STAND MIXER PROFESSIONAL 600 BOWL LIFT Manual...

http://www.ebay.co.uk/itm/KitchenAid-K45DH-Dough-Hook-Replacement-for-KSM90-and-K45-Stand-Mixer-/121931411501?hash=item1c63adb02d:g:j1AAAOSwxp9W77oe

eBay works worldwide

Could be,among other things:

Very worn brushes (although, in this case, the mixer usually stops entirely).
Worn gear(s).
Grease congealed and not lubricating correctly.

In any case, see the Service Manual at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

There is a good chance you burned up the electrical Connectors to the motor or you have have blown the FUSE that is located inside the housing. The Motor has a Self Shut Off when it overheats but if you have over taxed the motor more than once, then there is a good change you need to repair/replace it with something that can handle harder work. My sister got a Mix Master the same time I got my Kitchen Aid, My Kitchen Aid is running strong since 2003 and her Mix Master died in 2005 and I bought her a Kitchen Aid. Sorry but I am not fond of the Sunbeam Mixer's.... Quality has gone down hill over the years to keep their prices low.

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I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.

The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.

If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.

Hope this helps!

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Hi guys,

The only available Kitchen Aid stand mixers on the European markets are the Kitchen Aid Classic and the Kitchen Aid Artisan.

The best way is to contact a Kitchen Aid service center / repair facility in your area.
Here is the European website of Kitchen Aid: http://www.kitchenaid.eu/eu_EU/ka/ka_europe.htm

If you bought a different Kitchen Aid Stand Mixer (like the Professional series) you probably won't find the required parts to convert it to a European model. The only way would be to use a voltage converter.

I hope this helps.

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