C4801
(1) Contents Trouble type Main unit board failure
Trouble code C4801 Rank C
Detection timing MFP detects simultaneous replacement of multiple boards.
Trouble isolation -
Relevant electrical parts • SSD board (SSDB)
• Printer control board (PRCB)
(2) Procedure
Step Action Control signal Location of electrical components
1 Reinstall the old PRCB. - -
2 If the above actions do not solve the problem, contact
KM. - -
NOTE
• Do not replace the printer control board and the SSD board at the same time. The backup data is lost and image failure may be
caused.
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