My computer wont detect my sansa sandisk...

Hello,

The Sansa Fuze information support is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/

Sansa Fuze can connect in either MTP or MSC mode.
MTP is Media Transfer Protocol when a software program like Windows
Media Player 10 or higher is installed.
MSC is Mass Storage Class when the player is detected as an external flash drive in "My Computer".

The connection mode can be set to one of the following USB modes:
auto detect:
the player will connect in MTP or MSC mode. It depends on the drivers that are installed for the USB ports for the operating system and extra media software, if the data on the player can be detected. In auto detect
mode, MTP mode detection is only possible when having Windows Media Player 10 or higher installed.
mtp:
detection on operating system Windows XP SP2 or higher, in Windows Media Player 10 or higher.
msc:
detection on operating system Windows in the explorer in "My Computer" and on MAC operating system.

Look in the manual on page 35 = page 38 in the pdf file, how to switch the USB mode under System Settings in the player:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf

check whether u have istalled the proper software on ur computer. Or check connecting using a new genuine data cable

try holding the power button or switch for 15 seconds

I assume that you are running an older version of Windows from XP/2000. If you can get on the internet, go to Sansa's site and download the driver from there. Here is a link http://mp3support.sandisk.com/sansa/SMC

go into settings on the main menu, then go to system settings then go to usb mode and take it off of auto detect and put it on either MSC or MTP

try going to www.sansa.com click on support and then click on your model player. Go through the troubleshooting questions and find your problem. there should be a few solutions for you to try. Good luck :)

Yes! That is, if you are certain that the device has no malware or virus on it! Shut the computer down completely (power off). Then connect your device and reboot the computer. It should then recognize your device.

I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

your battery could be dead. but when you plug it in does the blue ring light up

The best results that I have had were to hold the power button for about 15 seconds. ( if you only hold it for 3 seconds it goes into sleep mode). This shuts the device off. Then restart it.