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Hisense Roku TV is unlike the other Android smart TVs. This runs in the Roku OS and it consists of some of the incomplete issues with the firmware on the Hisense Roku TV. There are some reports from the users that not working of the apps properly on the smart TV. And also there will be frozen screens and remote glitching when using the Hisense Roku TV.
If you come up with these issues on your Hisense Smart TV, the best fix is the clearing of the cache data. The Roku does not store cache but Hisense Roku TV uses a lot of memory for its design.
Factory reset is another solution to clear the cache on the Hisense Smart TV.
You can follow the below steps.
Press the home button on your remote control. This will open the main menu.
Press the arrow buttons and navigate to the Settings.
There, Click the System
Then select Advanced System Settings.
Click the Factory Reset option.
After clicking on it select the option Factory Reset Everything.
Then you will see a code on the screen and input this code.
You will get a confirmation on the screen. Confirm it and wait for the smart TV to get reset.
After the end of rebooting your smart TV, you have to configure the Hisense smart TV.
First make sure that you have the antenna connected to the RF jack. Go to the Home screen of the TV and select the Antenna TV tile on the right hand side of the screen. (If you acquired the TV from a previous owner, they could have hidden this tile. See the steps preceded by Otherwise.) If this is the first time you scanned for channels, just follow the onscreen prompts (including setting your time zone). Otherwise, go to Settings (below Home in the left column on the home screen) > TV Inputs > Antenna TV > Scan again for Channels > Start finding channels. Use the arrow keys to navigate the menus/tiles and press OK to enter. To save, make sure to select Done and press OK.
Some routers have firewalls built in, so that could be stopping it. Others require passwords before allowing connection. You might also need to check the router is working properly.
Appears that the stick has lost its ability to connect to your wi fi since the latter is apparently working with your other devices. Since only a month old it is under warranty and should be returned for exchange..
Either your router is not set up to broadcast the SSID(network name),the router is too far away from the TV, or there is a problem with the wireless on the TV.
If you can see the SSID from the same location with your phone/tablet/etc then it is probably an issue with the TV. You can also check for a firmware update for both the TV and the router.
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