Hisense Televison & Video - Recent Questions, Troubleshooting & Support


Delete the App, unplug the television, count to 10. Reload the app and try again. It sounds like it has become corrupted. Also check for updates to the television.

Hisense... | Answered Yesterday


There are two types of reset to TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Service mode entry, adjust and exit procedure to many popular brand TVs are given. Never forget to exit the service mode, after all adjustments have been done.
To do a factory reset, you should have a remote control.

Hisense... | Answered 2 days ago


You could always check the capacitors. If you open the back of the television which is normally done by taking a few screws out ( I am not liable for any damage that may happen) you'll notice some of the boards that there are battery shaped objects. These are the capacitors. If they are fried and the top will be bulging like an old-style tin of popcorn being popped, otherwise it will be flat which means that it is still good.

Hisense... | Answered on Feb 02, 2019


You did not give a model number. I have repaired one of these sometime back. Look into the power supply. Find a single capacitor (fairly large) with a value of about 47mf at 160 / 200 volt (may be a yellow cap). It may have a small bulge. Replace this if you can. Remember I have no model number to exactly pin point. But, this is a very good tip. Thanks for asking, Matt of Martins TV Repair.

Hisense... | Answered on Feb 02, 2019


Try install it from a USB drive

Hisense... | Answered on Jan 30, 2019


My Hisense TV model is 55K610GWN is there a firmware update for this model?

Hisense... | Answered on Jan 30, 2019

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