Cyan cartridge prints spotty.

There is usually a nozzle check routine listed next to print head cleaning. Run that and if you see no cyan, then after what else you have done I'd say the print head has failed. It is almost always not worth trying to fix that, buy a new one.

BTW did you see the current stories about HP disabling the use of generic cartridges?

http://seekingalpha.com/article/4008840-hp-deliberately-disables-officejet-printers-third-party-inks-cartridges

I like myself the Epson XP-420, it takes generic cartridges.
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Inkjet printers use additive pigments. CMYK, Cyan, Magenta, Yellow and Black. It sounds like you're not getting any Cyan ink to the paper. Either your printer is out of Cyan ink, or your Cyan print head is clogged.

Go into your printer's Properties and run a Nozzle Check. It will print a series of lines with each color. There will probably be a big empty space where it tried and failed to print Cyan. You can try cleaning the print heads, but if you're getting NO Cyan that is unlikely to work.

If you're lucky, your printer is one of the ones that the print heads are built into the ink cartridge so replacing the cartridge will resolve the problem. If you're not, you might need to get it serviced (or probably more cost effective, buy a new printer).

i have put in new cartridges will not print help maureen

The new printers will stop printing till the time you replace the empty cartridge with a new or filled cartridge.

Regards,
Shrey

Nothing at all of cyan and light-cyan?. It might be damage/broken micro pump at head or short circuit. Replace head or buy new printer.

No, it will not. I have this printer and last week I ran out of cyan. Even though i only wanted to print black and white documents the printer would not print anything until I replaced the cyan cartridge.

Fix ya?

Hi

try reinstalling the ink. if all fails call epson for replacement ink at 562 276 1300

Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.
C

IT IS POSSABLE THAT THE PRINT HEAD ARE DIRTY THEY HAHVE MATCHING BOARDS TO THE TONER CARTRIDGE BOARDS UNPLUG THE MACHINE AND CLEAN THE PRINT HEAD WITH ALCOHOL IF IT DOESN'T WORK THE BOARDS HAVE FAILED

JP