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Posted on Jul 09, 2009

Makes ice fine but doesnt dispense

Model PSS26MSTD SS Makes ice just fine but when you go to dispense from door either for cube/crush no motor working, leds go dim and out, then motor completely shuts off. Once you let go of dispenser power comes back on. Both side are cooling just fine as well and water dispenser works fine.

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  • Contributor 28 Answers
  • Posted on Jul 09, 2009
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Joined: Jul 04, 2009
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Sounds like the dispenser auger is frozen up or stuck. The lights dimming happens because the voltage drop from the stuck auger's motor when you try to use it. Remove the ice machine and clean it. Do not try to take it apart!
Sometimes, the ice machine will fill too much with water and get stuck. Often, it's because the cabinet isn't level.

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