Never scanned from it so not sure how to set up
SOURCE: HB Officejet 6500 scan button not working
Follow these steps to perform a partial reset of your product.
SOURCE: HP officejet 6500 709n will not scan manually,
Try This :
Need to download the 64 bit OS driver from hp.com
First uninstall the complete Software from the computer
Unplug the USB cable;
Then put the CD in the computer ;
Goto My computer- Right click on Black HP logo - Click on Explore - Open UTIL (Folder)- Open CCC (Folder)- Double Click on UNINSTALLATION L3 file;
If you don't have the Cd Uninstall the software from Add and remove programs
Restart the computer ;
Click on the below given link it will help you download the software :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-67766-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=3795406
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
This should resolve your Issue
Regards Soumajit
SOURCE: HP Officejet 6500 No scan Options
I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?
SOURCE: My HP Officejet 6500 709n will not Scan - Please
Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
For normal scanning you can choose the option of Scanners and Cameras wizard in control panel. But it is better if you have software disk of printer because it contains more option.
Hope this helps. Please rate my response.
Thanks.
Have a good day.
SOURCE: how to scan with hp officejet j4680
Hi,
Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.
Regards,
Rizwan
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