Three weeks ago, I purchased a Black (No.4) and a Colour (No.5) Valuepack Cartridges for my Lexmark X2690 All-In-One printer from Refresh Cartridges/UK. After installing both cartridges, I printed a Test page and scanned it (as per the printer's instructions) to align the print-head. So far, so good. The problem started as when I tried to print a couple of documents, nothing happened. When I opened the print queue, I noticed that the previous document, i.e. the Test Page (which, as already mentioned, had printed correctly), was blocking the other documents in the print queue as it was still being shown with a "deleting" status but despite my waiting for some time for it to actually be deleted, the Test Page remained at the head of the queue and kept holding up the other documents awaiting to be printed! The only way I managed to clear the whole print queue was for me to reboot my laptop. In fact, up to the time of writing, every time i need to print anything, I always find a previous print-file still being "deleted" in the queue and, as already mentioned, I'll have to reboot my laptop. Can you please help? Thanks in advance. Marco GRIMA