GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket Logo

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Anonymous Posted on Aug 09, 2014

Profile harmony drain

Drain

5 Related Answers

Anonymous

  • 641 Answers
  • Posted on Aug 16, 2007

SOURCE: Ge Profile Harmony Washer doesn't drain properly.

It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!

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Anonymous

  • 146 Answers
  • Posted on Nov 09, 2007

SOURCE: HELP, GE profile harmony washer wont drain properly

If you remove the tub to pump hose from the pump and try to turn the pump impeller by hand, it should turn freely. If it does not turn freely, then the motor could be seized and you will need to replace the pump.

Anonymous

  • 254 Answers
  • Posted on May 01, 2009

SOURCE: Will not spin drain properly with or without clothes.

It won't drain If your washer won't drain, check these:

It spins, but doesn't pump 
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.


It doesn't spin
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

Anonymous

  • 47 Answers
  • Posted on May 15, 2009

SOURCE: my ge profile harmony will not spin and drain

I AM NOT A MECHANIC (THOUGH I WISH I WERE), BUT IT SOUND LIKE YOUR BELT OR MOTOR COUPLING. I DON'T WANT TO TELL YOU WRONG. I AM NEW AT THIS STUFF. I HAVE BEEN AROUND WASHERS ALL MY LIFE TO KNOW WHEN THEY BREAK DOWN AND NEED TO BE REPAIRED, BUT MY DAD (WHO DIED IN 2006), SPENT MOST OF HIS LIFE REPAIRING MINOR PROBLEMS ON WASHERS. GOOD LUCK.
RODNEY

Anonymous

  • 1305 Answers
  • Posted on Dec 14, 2009

SOURCE: We have a GE Profile Harmony washer, it just ran

Along with checking the drain hose, check the drain port from the tub, something may be blocking the drain and no able to get into the tub, or it may be sucked into the pump.
What can happen with a fully loaded machine is, for example, if a small sock happens to be at the top of the load when the spin starts, it can be flung in between the inner perforated drum and the outer. If this gets down to the drain, it may block the drain hole and stay in the drum. It also could get sucked into the drain hose and stay there, or actually get into the pump ... My vote is that it's in the pump, if the pump is humming.
Give it another look.

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I AM NOT A MECHANIC (THOUGH I WISH I WERE), BUT IT SOUND LIKE YOUR BELT OR MOTOR COUPLING. I DON'T WANT TO TELL YOU WRONG. I AM NEW AT THIS STUFF. I HAVE BEEN AROUND WASHERS ALL MY LIFE TO KNOW WHEN THEY BREAK DOWN AND NEED TO BE REPAIRED, BUT MY DAD (WHO DIED IN 2006), SPENT MOST OF HIS LIFE REPAIRING MINOR PROBLEMS ON WASHERS. GOOD LUCK.
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It sounds like your drain hose is kinked or blocked, or maybe the pipe that the drain hose drains into is blocked. Somehow water is now being allowed to get out of the machine at the end of the cycle and is staying in the machine. Check those hoses and pipes.
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Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

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HELP, GE profile harmony washer wont drain properly

If you remove the tub to pump hose from the pump and try to turn the pump impeller by hand, it should turn freely. If it does not turn freely, then the motor could be seized and you will need to replace the pump.
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Ge Profile Harmony Washer doesn't drain properly.

It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!
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