Motorola H721 Is there any way to play music through this device or use it as a wireless mic? Are there any firmware updates that you know of?

H720 may work https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/71601/p/1422,2690,7317

H730 may work: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/84007/p/1422,2690,7687

Mark
Motorola Support

Turn on the headset's bluetooth, then use your phone to search the device, and follow the guides, it should work.


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1. Go to http://www.presonus.com/products/Detail.aspx?ProductId=43
2. Click downloads
3. Download the software for your OS
4. Open the downloaded software and follow on screen instructions

The following is OPTIONAL and can potentially DAMAGE or BREAK your device:

1. If you wish to update your firmware open the universal control software
2. click settings > check firmware
3. then follow on screen instructions

Go into the phone and remove the H721 from the bluetooth choices (if it's there.) Turn your phone OFF, then back ON. Then try to pair them again.

Open the boom flip on your headset. Once open, press and hold both volume buttons and the call button on Motorola H721 for more than 10 seconds. The indicator light will flash blue three(3) times and then become steadily lit. The headset is now in pairing mode.

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I use a different MP3 player, but I noticed that mine wouldn't play .AAC files, only .MP3 files. I upgraded the firmware of mine and then it played everything. I noticed there is a new firmware upgrade for the COBY 610, so that might be of help to you.

You can find it at the cobyusa.com website by choosing 'Mp3 & Portable', then 'Mp3 & Mp4 Players', then your model 'MP610', from the support page. Or, here is the direct link to the file from Coby's servers.



Unpacking the zipfile from the Coby Website will give you a PDF file with instructions, and a program file to run.

Your music will be erased when you run this firmware update. The instructions suggest that even if your mp3 player won't startup properly, if you plug it into your computer you should be able to access it as a removable disk, and copy all your music to a temporary folder on your computer.

Here are the steps:

1. Plug your MP610 into your computer.
2. Copy all your music to a temporary folder.
3. Disconnect your MP610 from your computer.
4. Disconnect as many USB devices as possible from your computer (to simplify identifying the MP610 at a later step, and avoid damaging other devices by trying to load the MP610 firmware into them by mistake.)
5. Run the Firmware Update program 'MP610 T LCD Firmware Update for file sys err.exe'
6. You will see a screen with up to 24 numbered, empty boxes.
7. Connect the MP610 to your computer. It will show up in one of the boxes.
8. Once the MP3 player shows up, click on the Firmware Feature icon to start the firmware upgrade.
9. After the firmware update is complete, you will receive a checkmark in the Firmware box.
10. Disconnect the MP610.
11. Close the firmware update software.
12. Turn on the 610 to confirm it starts up and the display reads 'COBY'.
13. Plug it back into your computer and copy your music back on to it.

I hope that helps.

I have the H715 but my iPhone only showed the H721 instead of the H715. I selected the H721, entered the passcode and connected. Called my home phone with the earpiece in and it works.

open the boom flip. Press and hold both volume buttons and the call button for more than 10 seconds. The indicator light flashes 3 times and then becomes steady lit. The headset is now in pairing mode.

perhaps it is in "mute mode" which can be activated on the headset itself by simultaneously pressing both the up and down volume buttons. Also, have you tried deleting the device from the phone you are using before you pair it up again? finally is there any firmware/software update available for the phone? This can be the case frequently with bluetooth problems with Blackberry devices (I know this from painful experience with this same headset). Good luck.