Using Polycom 2, Panasonic IP-PBX Hybrid, Konexx Konference Konnector. All hooked up, but I can't dial out using the phone OR the keypad on the polycon. Help1
SOURCE: Not able to getting video from Remote far end.
Is the Indian site within the firewall? If so, I would focus on the firewall. Does the US site have a firewall? They may be blocking outbound traffic. If you are connecting but no video, it sounds like UDP traffic is still being blocked somewhere. If you can, you may want to assign public IPs on the units and test outside of the firewall.
Hope this helps..
SOURCE: polycom soundstation Ex - no dial tone
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Then Crimp and test. I got this information directly from Polycom
for use with the Polycom Soundstation. This information was not easy to
get. They originally told me they could not provide the information and
I would have to buy a power adapter. This is not true, just trim the
cable and follow the above instructions.
SOURCE: polycom 2201-03309-001
The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.
If your office phone systems are different, or if the extension it was originally plugged into was configured for analog and you are now plugging into digital would explain the problem.
Paul
Edge Telecom
[email protected]
SOURCE: Can not able to dial out any number from Polycom VSX 7000.
Check out the following things:-
1. When dialing a ISDN number, be sure that the call preference has not been set to IP H.323 on the home screen just below the dialing field.
2. Check with your service provider that outwards dialling have been enabled on the lines provided to you.
SOURCE: Static from SoundStation Premier
Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.
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