20 Most Recent Polycom SoundStation Questions & Answers


If you have Polycom Sound Station 2 and you are getting NO ID Message on screen. Please do the following:

1. Press Speaker
2. 773

This should clear up the error.

Polycom... | Answered on Aug 10, 2018


The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.

If your office phone systems are different, or if the extension it was originally plugged into was configured for analog and you are now plugging into digital would explain the problem.

Paul
Edge Telecom
paul@edgetele.com

Polycom... | Answered on May 07, 2013


ACTUALLY MAY POLYCOM SOUND STSTION ARE NOT DAMMAGE WHEN I BUY IT.WHEN THE TYPOON IS COMING SINCE ONDOY.MY POLYCOM SOUND STSTION ARE WET COZ OF TYPOON. JUST TELL ME WHERE IS THE SERVICE CENTER OF POLYCOM

Polycom... | Answered on Nov 14, 2012


you cant answer numerous calls on this system - you will need to set up a dial in number on a phone bridge provider and have all participants call into that number and then all of you will be in same conference call. this is best quality and the most managable way to do this. i am sure your phone provider can help you set this up. R if i remember correctly is for redial

Polycom... | Answered on Mar 29, 2011


sounds like the 'brick' went bad

this is the power supply try replacing it

also and possibly more important did you reprogram phone and phone number when you moved it??

make sure you reset all settings and start new

Polycom... | Answered on Mar 21, 2011


It would depend on if this is going through the phone system, or just a phone line all by itself.

If on the phone system, there should be a conference button, that is like a "flash" button on your home phone.....

Polycom... | Answered on Sep 01, 2010


My Polycom sound station power unit malfunction. I found that AC transformer broke. If I try to get substitute transformer, what is the required ac output (Vac) and Amp that I need to find?

Polycom... | Answered on Aug 22, 2010


you have to remove the rubber footings directly under the keypad of your polycom. . . It has 2 screws under those rubber footings.

Polycom... | Answered on Jan 06, 2010


Try adjusting the ringer volume, dial tone volume, and speaker volume. Make sure that the ringer type selection is not set to off. Also make sure that you are not bridging your call.

You can also use the Upgrade feature built into the phone to look for updates which may resolve your issue.

If this has only started happening recently, Restore the default settings and see if it resolves your issue.

Polycom... | Answered on Oct 01, 2009

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