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Anonymous Posted on Nov 17, 2017

The dough hook on my KitchenAid Classic no longer fits on the shaft.

The other two attachments still fit with no problem. The spring and pin both seem to be working fine with the other attachments, but the dough hook looks like it's either out of alignment or jammed before it even gets as far as the pin. To the eye it doesn't seem to be misshapen or broken. Any idea what the problem might be?

1 Answer

Ross Keen

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  • KitchenAid Master 1,365 Answers
  • Posted on Nov 17, 2017
Ross Keen
KitchenAid Master
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Get a round file and gently rasp it out, you are trying to remove the build up in the hole not rasp the metal away. Flour dust gets in the hole and embeds itself into the soft metal of the dough hook. Also clean the shaft if you can see any dark patches on it. The shaft is good quality steel so you can use fine sandpaper on it without really removing any metal. It's not uncommon for a paddle or a hook to become frozen onto the shaft from flour dust getting in there while mixing. The first time I encountered it I had trouble convincing myself the flour was the problem, I've seen enough of them now to know that's what it is.

5 Related Answers

Anonymous

  • 583 Answers
  • Posted on Mar 03, 2009

SOURCE: KitchenAid classic motor works but does not turn

that black piece is the spinner that cannot be repaired it is the seperate part and will be available at the local mixer repair center near to $5 just get that part and get it fixed it will work properly after that.if you yourself do not want to do take it to the repair center they will hardly charge any dollars if you buy that part from them.

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Anonymous

  • 137 Answers
  • Posted on Mar 28, 2009

SOURCE: bread dough hook slips when mixing

This is not a solution but I think you have a serious problem you might have sheared some gear teeth whent the mixer jammed and it only manifests itself under a heavy load, I would take it to a repair guy, those mixers are expensive and it would be worth it.

Appliance engineer

  • 225 Answers
  • Posted on Jan 24, 2010

SOURCE: The dough hook is stuck in the beater shaft of kitchenaid mixer

It sounds like it got overloaded when you last mixed dough. It will only come off the way it went on. If it has been bent on, it may need a bit of gentle encouragement.

Anonymous

  • 235 Answers
  • Posted on Feb 23, 2010

SOURCE: I have a kitchenaid 5ksm150(UK), I recently purchased an

Hello KELPIES52. I see you have two postings, with some minor differences. You say purchased an “ice-cream maker attachment” in the US and my first clarification question to you is, did you purchase the KA Ice Cream Maker, Model KICA0W, or some other brand that said it was compatible with KA mixers?
If you did buy a KA ice cream maker, then it should fit all KA models, including yours. If you purchased another brand of ice cream maker, then it may never be truly compatible, and there’s the rub.
First regardless of what brand of ice cream maker you purchased, you should have both your KA mixer’s Parts List manual and both the KA Ice Cream Mixers Parts List and Users Manuals in hand. If you're lacking them, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case use 5KSM150, for you mixer and select the file 5KSM150PSEWH4.pdf (777.26 KB) listed under Parts List (1113) (you can actually choose any file sized 777.26 KB; they are all for the different color UK models) and then check to verify this matches your mixer model. This is a good file to have on hand if you ever decide to troubleshoot and fix your mixer by yourself.
After downloading your mixer’s Parts List manual, enter the KA Ice-Cream maker’s 6 character model number, KICA0W (that’s a zero and not an “O”). Download the Part List and the Use & Care Guide manuals (even if you don’t have a KA ice-cream maker) for your future reference.
If, perchance, you have the KA ice cream maker, turn to page 5 for instructions for mounting the drive assembly onto your tilt head mixer's agitator shaft. The KA ice cream maker’s drive is designed to fit over the spring and groove pin (stud) on the agitator shaft.

On the other hand, if your ice cream maker is not a KA model, you can still remove the collar, spring and groove pin if you’d like to give it a try. You will need a punch drive with a smaller diameter than the groove pin, a hammer, steady hands and plenty of patience. Tilt your mixer’s head up and rotate the planetary agitator shaft so that the flush end of the pin with the agitator shaft is facing you (the extended part of the pin is facing away from you). Align your punch drive on the end of the groove pin and give it a good whack; repeat until the pin starts to come out the other side of the agitator shaft. Continue tapping until the pin comes completely free. (Note the groves on the pin as you will need to orient the groove pin the same way when you reassemble the spring and collar on the agitator shaft when you’re finished making ice cream). Once the pin is removed the spring and collar will easily come off and then you can attempt to mount the ice cream maker drive on the agitator shaft. Caveat Emptor! Good luck, I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Anonymous

  • 19 Answers
  • Posted on Sep 15, 2010

SOURCE: MY kitchenaid mixer has always oozed oil but

The oil that is "oozing" is actually grease. If it is laying on its side the grease will leak out but isn't really an issue. If it is leaking while the machine is right side up, it usually means you have a problem with the seal. When it comes to the spring not bending allowing the attachments to lock onto the shaft, that is a bizarre problem as the spring is just tension and isn't internally attached to anything inside the machine. If you want you can replace the planetary gear but that seems a bit drastic just for the spring. We usually recommend 1800Parts for parts and accessories because they carry EVERYTHING! So the seal they might have but I would bring the machine to someone to look at the planetary gear to make sure everything is in working order. If you are in New York you can bring it to us.

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easily. Do not force the beater onto the Shaft if the shaft is bent.

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(not a steel hammer) to slightly tap the beater so it can be moved

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From Kitchenaid Manual:

To Attach Flat Beater, Wire Whip, or Dough Hook

1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

4. Slip beater onto beater shaft and press upward

as far as possible.

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6. Plug into a grounded 3 prong outlet.

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1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

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Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft
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Hi VBPROSANDY, When you say beater, I assume you mean your flat beater. Are you having the same problem with your Wire Whip beater and dough hook? If you are not, then the first thing I’d do is look inside the flat beater’s attachment well, to see that there is nothing; i.e. hardened food, dough or batter, in the bottom of it that would prevent the agitator shaft and groove pin from seating properly. The flat beater has two drain holes at the bottom for drainage, but if these get plugged it may prevent accumulated ‘gunk’ at the bottom from escaping, and over time the buildup may prevent the beater from seating properly.
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The beater attachment process should not require any effort as the agitator shaft should easily fit into the beater’s attachment well and easily turn to the left. Your planetary should not move during this process and if it does move it will take some effort on your part to turn it. The fact that you’re turning the planetary means you’ve turned the beater as far to the left as it should go to ‘lock’ it. When you get this far, let go and the beater should fall into place on the groove pin.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
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