Question about Nortel T7316E 2-Line Corded Phone

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My voicemail on my nortel platinum is locked

One of the guys has entered an incorrect access code a number of times and has locked the voicemail, any suggestions. thanks

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  • 27 Answers

You need to reset the password .
Feature 983
enter 1020000 as the password if you have a 3 digit extension number or enter 120000 if you have a 2 digit extension
next press the button under the screen with the heading of m box or mail box
next your options are add delete or change
press change .
next enter mail box number
the next step will be to press the reset button
after re-setting the password press the release button . Now open your mail box and enter the default password 0000

Posted on Sep 03, 2009

  • Jenny Chan Nov 18, 2013

    I have the same problem. Except after entering the mail box number, there is no reset button. Is there any solution?

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