If www.netbank is not working then goto commonwealth mainpage and follow links to netbank also on main page check maintenance schedule, may not be just you.
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on line banking is normally by account number and a pass word. If this doesn't work then go to the bank and discuss the problem with them and they will advise you of what is wrong.
Go to Commonwealth Bank Website in IE.
Then click * (add to favorites).
Use file explorer
At c:\users\<your id>\favorites.
Copy the CBA favorite.
Go to desktop and paste.
Visit your chosen bank's website and select the option that initiates the Net banking process. Enter your name, address and email address in the designated fields.
Provide your ATM or check card number and pin, and your Social Security Number, if required by the bank, in the format specified in the registration form.
Read the terms and conditions, which list what to expect in online banking and the bank's confidentiality policies regarding your personal information.
This section asks for your agreement--check the box provided to indicate your agreement. Proceed to create your log-in name and password, which you'll use to access your account online.
Create a strong password that uses both numbers and letters.
You must provide a security question, which the bank will use to retrieve your log-in details in case you forget it.
Complete the registration form.
Log in to your account using your ID and password, and check the account details.
contact the customer service section of the bank and explain your problem. They will require some identification if you are on the phone or just go into a bank and they will help you.
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