Message says carriage is stalled

Hi,

Make sure that you have tried the steps in the following web link:

https://support.hp.com/in-en/document/c01287261

If the issue persists, then this is a hardware issue. From my experience Carriage Stalled errors are usually due to a hardware failure.
Regards,
Dr. Tony

The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

make sure plastic or tape is off the ink cardlidges that came with computer theres 2 of them and they peel off the fron of ink cardlidge then put them back in and then restart computer.

check the power cable try a different power socket, check if there is any lights coming on, in power adapter could be the power adapers fuaky is s must replace

Hello,

You need to replace the ink service module BEFORE it gets completely full.

You can go to this web page for instructions:

Replacement of Ink Service Module

The part number is CB026-67043 for the Officejet H470 printer. You can order it from HP or check for availability from a local office supply store such as Staples or Office Max.

Here is the HP page to order:

HP H470 Ink Module

Thanks for using Fixya.

there are two cartridge one is the ink cartridge which can be found on the left side of the printer (in front)and the other one is the head cartridge that can be found on the right side if you will open the printer cover that is the carriage check it if the flip cover is lock properly then try to reinsert the head cartridge..

do you know about the lights flashing and error saying cartridge stalled

If there is NO PAPER JAM then that message really means that your printers PC board has packed up. TOO expensive to fix. NEW one is the answer

Check the printer again to see if a very small jam is present. If totally clear, press the Resume button. If same result, power the printer Off / On.

go back to hp's driver download page for your printer and download the "full featured" suite driver and software. The toolbox is included..