Popcorn tray broken - Oster Old Fashion Red Theater Style Popcorn Maker FPSTPP7310WM

Hello, Tbibbe357 -

Focus Products Group owned the West Bend brand name until late 2016 when The Legacy Companies acquired the West Bend Electrics division.

Therefore, your "Focus Electrics" popcorn popper, model 82512, is also known as the West Bend Stir Crazy Theater-Style popcorn popper.

I found the manual for your machine on the West Bend [company] web site. You can link to the manual here:
https://www.westbend.com/support/user-manuals/popcorn-poppers.html
Choose the link to the for:
82512 - Theater Popper, 2.5 oz.

The manual is in PDF format, so you will need Adobe Reader software (free) to download it, save it to a file in your Documents folder (suggested name for the manual file: Popcorn Popper Manual), and print it for easy reference.

Best wishes.

Nostalgia does not sell any parts, anywhere. Your best bet is to find a used broken popper, and buy it for the parts.

expoxy is the best choice but if the bowl is broken, crazy glue might be better. I could use a better idea of how its broken to give you a better answer

Always place the bag of popcorn on an upside-down paper plate.

This allows more microwaves to penetrate the bag from the bottom.

Also always place food of any kind in the microwave off-center on the tray, NOT in the middle of the tray.

Not only does it cook more evenly (think of how you stir liquid) but it also prevent the same spot from being heated repeatedly on the glass turntable, which can lead to overheating and breakage.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

you might be able to it just depends on the type of popcorn maker

I have found the plastic window online at the Back to Basic Company web site.
http://www.focuselectrics.com
I ordered two. They were $2.00 each plus shipping.
I navigated to the parts area, to the popcorn. Here is the link. http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3678&secid=53&linkon=category&linkid=90
Hope this helps.

Popcorn is a food that has a very low moisture content, and microwave ovens rely on moisture content (water molecules) in order to cook.

If there is not enough moisture to absorb the microwave energy, much of the the energy is reflected back to the magnetron and damage it.

This is also what damages a microwave when it is run empty.

A simple solution is to add about 1/2 to 1 cup of water in a microwave-safe container in the back corner of the oven and cook your popcorn a little longer.

You'll have to experiment a few times to get the combination right for your particular model.

But allow our microwave about 15 minutes or so for the magnetron to cool down between popcorn cooking sessions.

Also, I would suggest putting a paper plate upside-down on the turntable tray, then putting the popcorn container on top of that.

This does two things: It keeps the extremely hot popcorn off the tray, reducing the chances it will crack, plus it raises the popcorn up so it will heat more efficiently.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

heat mechanism is broken

I actually just had a pleasant experience contacting Hellman Group, (The manufacturer of Nostalgia Electric appliances and popcorn machines). I called the main number, pressed 1 for customer support, and after 3 tries (got an answering machine the first couple of times), I got someone in customer service who was able to help me get the part I wanted.
The Helman Group, Ltd.
1621 Beacon Place
Oxnard, CA 93033

• tel: 805.487.7772
• fax: 805.487.9975
• [email protected]

The owner's manual is online at:
http://www.emersonradio.com/owners/MWO%20manual/MW8992SB-RD.pdf

You can contact Emerson at their number in the manual for a replacement.

I always suggest that people place food (especially popcorn) off-center on the tray (not in the middle) because the heating is better, plus the extreme heat is not always applied to the same spot in the tray each time.

Food placed in the middle will not cook as evenly.

Good luck, and we appreciate your thoughtful rating of our answer.