Could be that the drive pulley behind the drum has loosened on the shaft. You do not say that you can hear the motor, but the drum moves slightly. Some machines have a shear pin which fails to prevent damage to the drum and motor. If you machine has one of these, it will be obvious when you get the back off. The lack of load on the motor could do strange things to the programmer. Good luck.
SOURCE: bearing noise
Hi there im the wash docotor. With your zanussis once you have removed the back half of the pannel and the top pannel. you will have to then detach the motor wire plug. then the heater wires and also the there is a sensoer on the side of the drum that also has a wiring connection. Also detactch the earth wires Then here come the tricky part. if you look on the top of the drum you have a rubber pipe connected to it comming from the washer draw detach that its easy. Then you have to dicconect the door seal from the front of the machine by the door (do not dissconect from the seal from the drum as you dont have to . Then disconnect the the drain hose. once this is all done you have to disconnect the legs, from the drum side. these are easily done as the pegs come out easily if you push in the pips from one side you can either knock them out with a hammer but it is best to pull em out with either some long bent nose pliers or gripping em in such a way with a monkey ranch Best way og getting the drum out is once you have done all that is to turn the machine onto its back and lifting the casing off leaving the drum on the floor.
SOURCE: zanussi washing machine wont spin
check the drain hole when you start the machine if the water is coming back out , if yes that means your dump valve is bad.
SOURCE: Zanussi washing machine door seal removal
This is quite tricky, first take off the retaining ring on the front door port, remove the seal from this rim. The back of the seal is held by a spring band. the best way to remove it is to get a good grip on the seal at the top then lift and pull (thats the easy bit), to put the new one on i always lubricate the recess on the seal with washing-up liquid and feed the seal on from the bottom with one hand whilst following it around with the other hand to stop it coming off. Once it is fully on it can then be rotated easily into the correct position. Getting the spring back on will require an extra pair of hands for obvious reasons.
Good luck with it and keep the swear box handy lol.
Thank you for using fixya
SOURCE: fitting of door seal on zanussi electrolux washing
Remove plastic clamp holding seal to cabinet and peel off the cabinet.push downwards on the seal close to the tub and the seal will come off - its just held by a spring round the periphery.
To fit new seal
Lubricate the slot which fits over the tub with washing-up fluid - essential
Starting at the top, press the seal so the flange of the tub enters the slot on the seal. Work your way round the using thumbs to force the slot on the tub flange.When slot is on the flange all way round, fit the spring which holds it on. The spring goes into a slot on the outside of the seal. this is quite difficult and you may need another pair of hands.
Fit the outside of the seal to the cabinet - this is easy and fit the plastic clamping ring.
Test for leaks before using in earnest. Use rinse to test as the water level is higher
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