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Sannaer glass is dirty:
Cleaning the scanner glass and white reference strip
Follow the steps below to clean the scanner glass and reference strip:
Remove any loose paper debris that may be present.
Carefully clean the white reference strip on the underside of the scanner cover (or top cover) with a clean, lint-free cloth, moistened lightly with isopropyl alcohol. Clean only the white plastic part on the scanner cover.
For those models that have a scanner glass, clean the scanner glass with a lint-free cloth, moistened lightly with glass cleaner. The HP Officejet K series and HP fax 1220 have a scanner opening instead of a scanner glass. Make sure that no debris is in the scanner opening. Use canned air to gently blow dust and debris from the scanner slot.
Replace all removed components and close the unit.
Plug the power cord back in and turn the unit back on.
Make a copy to verify the lines are not present. If lines are still present and there is nothing visible on either the scanner glass or the reference strip, the unit will require service.
Click on this link or copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
no you can not disable your scanner
you ust have to repair your scanner
if you have any warranty then go for it
or visit any technical person who can check cables and scanning tube of your scanner
I had that problem. My OS is Vista. It's a Vista issue. To scan in Vista: Load doc in scanner. On comp click Windows Icon at bottom left. Click All Programs, then Windows Photo Gallery, then File, then Import from Scanner or Camera, then HP Office jet XXX / then Scan
I had that problem. My OS is Vista. It's a Vista issue. To scan in Vista: Load doc in scanner. On comp click Windows Icon at bottom left. Click
All Programs, then Windows Photo Gallery, then File, then Import from
Scanner or Camera, then HP Office jet XXX / then Scan
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