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Posted on Mar 29, 2009

Need a certification code

I am down loading ImageMixer 3SE and it is requesting a certification code.

  • Anonymous Apr 06, 2009

    Same here!
    Entered the DV Cameras serial Number but the installation wizard says “Failed in product activation”.
    The camera is fresh out the box so it should not already be activated.
    The phone numbers in the PDF manuals don’t work & Canon has nothing!

  • Anonymous Apr 22, 2009

    I'm having the same problem. Not good Canon, not good...

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  • Posted on Apr 30, 2010
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The serial number is 12 digits on my Canon FS300A. There is a "YC" after the 12 digits, and it would not activate until I removed the two characters. Hope this helps.

  • Anonymous Jun 19, 2012

    didnt help me

  • Anonymous Jun 19, 2012

    I am also having this problem though I bought mine from a yard sale, but it did have the software with it... So why would canon not support products that change owners hands???

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How can I download the software for ImageMixer 3SE? I have misplaced the disc for this software and need it for my Cannon camera Vixia HFR100

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ImageMixer 3 SE is available here: http://www.pixela.co.jp/oem/canon/e/imagemixer3_se_canon/ . However, this is only for updating the software on a computer that already has the program installed.

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Sony got back to me with the answer, so I will post it here for future reference.
If there is no audio when USB streaming with PIXELA ImageMixer version 1.5 software on the Microsoft Windows XP operating system, change the USB capture device setting for sound to USB Audio Device. In the Image Mixer Tool settings, confirm the USB Capture Device settings are set for an available USB Audio Device. This setting is not defaulted to the USB streaming mode.

This would be the icon of an open end wrench in the top right hand corner of the capture environment screen.

Follow this procedure to change the USB capture device setting for sound in the Pixela ImageMixer 1.5 software.

1. In the ImageMixer window, click the USB Device Capture icon.

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3. In the Capturing/Recording Preferences window, in the USB Capture Device Setting section, click the down arrow to select the desired sound device.

4. Click the OK button.

For any request for processing or editing assistance you may visit the PIXELA help file. You may also contact them at the following website:

www.imagemixer.com
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