Hi. Onkyo tx-nr509 stopped producing any sound also the front lcd panel doesn't show any speakers. It's almost like the left hand side of the lcd is dead but still shows "dts" logo. One day the receiver worked absolutely fine and the next day I switch it on and it's dead silent. All other functions still work as far as I know. Please help as this is my favorite receiver so far and it was the sound that I liked most. Thanks
We currently have a Special Service program to assist our customers reporting this issue. Please go into our Onkyo USA website: www.onkyousa.com. Click on the SUPPORT tab and the webpage should now show some post-its. Look for the post-it on the far lower right hand side labeled Special Service Program and click onto it to review the information.
We are covering free shipping and also providing a box with packaging supplies and a FedEx prepaid label to have your receiver evaluated/ serviced promptly.
This is a TERRIBLE program offered by Onkyo. They want to sell you a new receiver at more than normal price. They will tell you that it's a 40% discount from their list price, but any online or physical retailer sells it for less.
I cant understand what Onkyo thinks this will do for customer loyalty.
Terrible program, and not worth the time to visit their support site.
Time to switch to another brand.
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Check to make sure the speaker wire is not touching on the back of sterio or speakers. then shut off and turn back on. check the menu for speaker a and b and make sure it is turned on
I double checked all the connections before posting my problem. Today I disconected receiver from all of the cables - all hdmi's, speaker cables, sub coax and power and connected again. I also did the factory reset and none of these actions changed anything.
checked all of the speakers and they were fine. Thanks for the effort but I think this might be something more serious however if you have any more suggestions please post it here.
I have seen the same question about the same reciver on here. if it doesnt make a click sound when you turn it on then the amp is cooked or the relay isnt working. if there is no click then you need to take it to a shop or get a new one
it clicks every time I switch it on nothing changed in that mater
I have seen this on youtube and tried at home. I need to heat up the amp and then it works. The guy on youtube used halogen lamps and I just used a hair dryer and blown hot air through the top vents for about 2-3 minutes. It's just a bit annoying as I have to do it every time to have tv with sound.
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SOURCE: My Onkyo tx sr502 quit producing sound?
I have the same problem.It's definitely the pre-amplifier board (board with speaker terminals).I did not quite nail the exact component yet but I replaced with a working one and got back sound output.
SOURCE: TX-SV525 Onkyo Receiver
NOOOOOOOOOOOOO!!! If you have the room for them to run free and loud, keep the 901's in service. Get them a good amplifier because any multichannel receiver can't deal with their special EQ needs and still drive conventional speakers for the other channels properly.
The good news. I have a setup similar to what I think you're trying to do and it works great! Get a receiver that has has 5.1 analog Outputs so you could drive up to 6 external amplifiers if you want to (I drive 4). Then you can draw off the Front L&R to a separate amp for the 901's and the 'other' (lesser) speakers can live on the receiver's native amplifiers.
A separate multi-channel amp for the 901's was my solution. Because I can run each channel independently to an external amp, I run a Carver AV-406 (5-channel amp) for my 901's in Front, 2 Subwoofers (DBX DB-SW 15's) and the Rear Surround channel (Bose 301), with the Active EQ between the receiver Front L&R Outputs and the 901's amp channels. My receiver controls everything and just drives the Center (Kenwood 777's) and Surround speakers (Bose 301's) from its own amps.
You could get by with just a stereo amp for the 901's. A Carver M-200 is a good efficient amplifier that would have you cooking just fine (2x100W). Run it with the Active EQ between the receiver Front L&R Pre-Outputs ** and the 901's amp channels.
** Multi-CH Receiver L&R Audio Out ***) >>> Bose EQ Amplifer IN, then
Bose EQ Amplier OUT >>> new amplifier IN.
Attach the 901's to the new amp, set its volume to Max and run through your receiver's speaker level setup.
Any modern AV Receiver with the pre-requisite analog outputs should work. Since you have to buy a power amp for your 901 front channels anyway the receiver need not be a powerhouse. Look for features and lots of connections for digital and analog devices. I lean toward coaxial digital connectors because A) they take standard >> and cheap << audio cables; and B) they can be shared with Y-connectors if you're careful to have only one digital device turned on at a time. Optical SP/DIF is an expensive farce to get into your wallet.
For DVD/Cable Box/Blu-Ray look for multiple HDMI or component connections. Again, length and cable cost made me look at the component connections vs HDMI and I was pleased that I can't see the difference even with HD programming from my cable box. It's all great.
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