KitchenAid 32685 Mixer Logo
Ruth Trimmer Posted on Mar 11, 2013
Answered by a Fixya Expert

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Kitchenaid kp26m1xer won't turn on

Mixer was running mixing bread and suddenly quit, I turned off and unplugged. Let cool off and tried again. Didn't run. Tried another plug and still won't run.

1 Answer

Slo Mover

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  • KitchenAid Expert 185 Answers
  • Posted on Mar 30, 2013
Slo Mover
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Joined: May 09, 2008
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If the mixer died completely and no noise at all comes from the machine you need one of three things.
1. New brushes2. new speed control switch3. a new motor.

The KP26 is a 6 quart mixer of the new design, post 2002, it is easy to work on and relatively inexpensive for parts if it turns out to be the motor that will be about $100.00, the speed control about 30.00, the brushes on this mixer cannot be replaced you have to install a new motor, sry about that. Hope this helps let us know. But first check that the electric outlet you are working from has not tripped the breaker on the circuit too. I know I know it's silly to say but check the outlet first before you spend a dime on anything.

5 Related Answers

Anonymous

  • 135 Answers
  • Posted on Feb 13, 2009

SOURCE: KitchenAid 600, Stand Mixer -

Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

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Anonymous

  • 1894 Answers
  • Posted on Feb 17, 2008

SOURCE: 6QT KITCHENAID MIXER DOESN'T POWER ON

put some lubrication to it...

Anonymous

  • 135 Answers
  • Posted on Jan 31, 2009

SOURCE: Stopped Mixing While Kneading Bread

Hi again Libby. You're right to be scared about further damage. If you want to fix this machine yourself, stop using the mixer. Go to the Kitchenaid website and download the drawings that match your mixer model Unplug the mixer! Take a screwdriver and remove the silver band from around the head of the unit ( 1 screw). Next remove the four screws that hold the top part of the mixer. Remove that cover, and look for a 'humpy" looking cover at the front of the machine. Examine this transmission cover carefully. If the cover is made of plastic, look for cracks. If you don't find cracks, you'be better off taking it to a repair shop. If you do find cracks in the plastic cover, remove the four screws that secure it. Remove the trans. cover.

You will now see a lot of grease in this exposed transmission. Put on some latex gloves, get a bunch of paper towels and move some of this grease aside so you can lift the worm gear assembly free of the mixer ( see Kitchenaid drawing). Wipe it off and look for damage to the worm (spiral) gear. Look for damage on the other gear of this assembly, inspect the 2 bronze bearings at either end of the shaft. You're looking for cracks in, or pieces missing from the bearings, look for damaged teeth on the gear. Should you find damage at any stage, that part must be replaced. These parts can be ordered from the Kitchenaid website, and will take about a month for them to arrive.

When you order the required parts, insist that the replacement trans. cover be made of metal. When my mixer "blew up", my replacement was a metal one. If your problem dosen't fit the above solution. I can't help you further. If it does, please rate my solution.

Depending how much grease you had to take out to do the inspection, you might have to order a container of grease to replace it. Good luck! ricardok45.

Anonymous

  • 135 Answers
  • Posted on Mar 20, 2009

SOURCE: 6qt Pro Kitchenaid Mixer not mixing

Hi. If you goto the Kitchenaid website you can do a search for the parts catalog for your model of mixer. Download the catalog. It will assist you in disassembling your mixer.

Remove the silver band around the top of the mixer. Remove the top cover and look at the top front of the machine and locate the transmission housing. If it's plastic, carefully inspect this housing for cracks. If you find cracks in this housing, IT is the source of your troubles. This cheap piece of plastic has no business being installed in a high-priced mixer. Your machine probably failed when you were mixing heavy bread dough or cookie dough. When this cover cracks, it can strip the worm gear shaft, its bearings and the bearing seats. It happened to me, and many thousands of other users I expect. Insist on a metal trans. housing for your replacement.

You may be able to have Kitchenaid pay for these parts even out of warranty, just don't tell them that you opened it up. Take it to an authorized repair place and let them assess the damage. Use their estimate to confront Kitchenaid. Be persistent in your complaint, keep asking for a manager to get involved in your case. They paid for my replacement parts even though I was 5 months out of warranty. The higher up you go in the management dept., the more likely you are to have them pay for your parts.

Once repaired, sell it ASAP!

If this solution has assisted you, please rate it. Good luck! ricardok45

Anonymous

  • 137 Answers
  • Posted on Mar 28, 2009

SOURCE: bread dough hook slips when mixing

This is not a solution but I think you have a serious problem you might have sheared some gear teeth whent the mixer jammed and it only manifests itself under a heavy load, I would take it to a repair guy, those mixers are expensive and it would be worth it.

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http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

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1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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