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This this the guide website for HP computers contains the instructions needed to install a sound card and also why I wanted to know the HP model of SKU model of the computer....
There may be a some file are missing from the sound device driver. You have to notice one thing that your sound device is inbuild or sound card . The inbluid sound device is attach from the mother board(it is like a chip form the mother board and sound card is attach in the slot of the mother board.
In the inbuild sound card driver is comes with the mother board cd any way you can get the cd for both.
Now i tell you the installation
Right Click My Computer icon and go to the properties
Goto the hardware tab and click the device manager
There you see the sound,viedo and game conntroller.
right click the sub files and click on the update .
Put the sound card on the cd driver.
and install the device driver and restart the computer.
more info what make it is ?
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