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Anonymous Posted on Jan 07, 2013

Hp printer won't clear print queue after printing

Recently we have been getting a lot of postscript gibberish pages when trying to print. Then after reseting the printer I might get 1 or 2 prints and then it stops. Looking at the print queue (mac 10.7) it shows the last job still printing even after it has printed and is done, but won't clear the job so the next job can start.

  • Anonymous Jan 09, 2013

    Have reinstalled print drivers to no avail. The networked printer is on a private subnet so resetting to factory defaults is a royal pain. Right now we can print new jobs to it but have to manually delete each print job from the queue after it has completed otherwise no other print jobs can be sent.

  • Anonymous Jan 09, 2013

    FYI, it is only Mac systems printing to the network printer

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1 Answer

dominicFX

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  • Contributor 67 Answers
  • Posted on Oct 22, 2013
dominicFX
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Try HP print and scan doctor

4 Related Answers

Anonymous

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SOURCE: I have a photosmart c4680 printer. Every time I

Right click on the printer and click Resume. Once the printer has been paused it will not auto cycle to normal. Have you tried rebooting the computer?

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Anonymous

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SOURCE: When I try to print it says printer paused. I have

Have you tried uninstalling the printer, rebooting, and then reinstalling the printer?

Anonymous

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SOURCE: My deskjet F380 hewlett packard printer is

It sounds like yuor printer driver needs to be be refreshed or reloaded. go here to find the correct one - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296&lc=en&cc=us&dlc=en&lang=en&cc=us

caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Dec 14, 2011

SOURCE: HOW TO FIX SCANNER ERROR 52 HP LASERJET M1212NF

Possible that a reset might help. It is worth trying to re-install.Shut down PC system and restart with the printer removed , then install the driver software and on completion connect the printer-hardware- to be installed.Test and see if it works or else you might need help from HP support.Check this link : http://www8.hp.com/uk/en/support-drivers.html

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If you have the software and its still not printing, try clearing documents out of your print queue. Click on the arrow next to the clock on your screen and find the picture of the printer. Right click with your mouse on the picture of the printer and open the print queue. Delete any unprinted items in this area and close the print queue. then try a test page.
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Good Day Nanawhit!

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