When call is 1st started everything is fine, within 10 to 20 seconds the caller can no longer hear me but i can hear them. the mute button is not on and if i try to end the call it wont disconnect
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We just had the same problem with our AT&T 2462 hand sets. They simultaneously stopped transmitting, and though we could hear the caller, no one could hear us on the other end of the line. We unplugged the base from the power source, took the batteries out of the hand sets, waited 20 seconds, then plugged everything back in and they worked just fine. Hope this helps.
First check and adjust call volume. It should set be optimal and secondly during a call adjust the microphone volume.
If this is ok and the problem exsist then the microphone, speaker or some other hardware need to be replaced. Contact local hardware expert.
You've got an IP issue somewhere in your setup. It sounds like the call is being lost and then the phone is querying the DNS server to find out where it should be looking for the call.
Do you have a VOIP server name or it's IP address in the setup? Are you using DHCP or manually assigning IP addresses? If the VOIP server is not on a static IP, I would fix that first.
Post back here the answers and we can look at it further.
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