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try adjusting the top thread tension and see if that help the loose stitches underneath. also try changing the needle and clean under the needle plate and in the bobbin area
in the manual it shows that that the feed dog lever is at the end of the free arm, its on page 16. To raise, move lever to the front, you will probably need to turn the flywheel through one stitch sequence too to complete the movement so they come back up.
The thread tension is dictated by the fabric being sewn, the application and the thread itself, as well as the type of stitch being used. These unknown factors must be addressed.
Look for the "Tricot" setting. It looks like a zig zag, made up of tiny stitches. Multiple stitches on each zig and zag. Pull the material to it's stretched position as you sew.
If the thread is lopy on the undrsde:
tighten the needle tension
check the needle for bent or burrs, put thread through the needle and pull back and forth by hand if the thread shreds, burr in needle, change needle
make sure thread is the same on top and in the bobbin are the same weight
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