Just set up desk top and bought wireless mouse and keyboard and don't know how to set it up...please help
Hello, attach the mouse and keyboard receiver to the PC and make sure to install the drivers if it not plug and play. the drivers usually come in a CD plate giving to you when you buy the keyboard and mouse. once that is done make sure the mouse and keyboard are turned on. ie, you must have inserted the battery into the source and usually a switch will be there to turn it on. hope it helps
SOURCE: Wireless keyboard and mouse acer
Check Cell should be inside the keyboard and mouse , keyboard and mouse should b in line of sight .check in device manger whether drivers are properly installed or not Gizmo1
SOURCE: Wireless keyboard & mouse will not connect
Would try going into the device manager in the control panel and make sure that the usb dongle is being identified correctly by windows. Also, would unplug any other usb devices so that they are not interfering.
SOURCE: Wireless keyboard & mouse will not connect
Then your problem is most likely driver-related. The chances are nill that both mouse AND keyboard are defective. Looks like it is down to one of two scenarios. Either the driver is incorrect or corrupt, or the dongle itself is malfunctioning. The driver would be first choice since it would be a free fix to rule out.
try uninstalling the driver first, then reboot. Next go to mfg website for the keyboard/mouse/dongle and download a fresh driver. Then reboot. Note that preferably, the correct protocol would be to install the driver first, before plugging in the dongle. Hope this helps. One question I can think of regarding the dongle is whether or not the dongle lights up when plugged in - some do. If yours is supposed to but does not, it could be the dongle itself. The bottom line now is between the dongle and a driver really. I'd be willing to bet the mouse and keyboard are just fine they just can't interface because the dongle is the gateway and you know the rest...good luck.
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Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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