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SOURCE: Fishman Prefix Plus preamp on my acoustic guitar
You could try boosting the bass and reducing the highs on the EQ setting, however there MAY be a probllem with the pickup, not the preamp.
SOURCE: Fishman Prefix Plus preamp on my acoustic guitar
I had one of these installed on a new guitar - it didn't work. After a lot of wasted time I concluded that the preamp was faulty.
I contacted the supplier who agreed to pay for a replacement.
So I purchased another brand new Fishman Prefix Plus. I fitted it to my guitar (not easy!) and found to my dismay that it also didn't work!
In the meantime I was in email contact with Fishman - they were useless.
At that point I threw them all out and bought a Belcat. It was actually cheaper and worked perfectly.
Moral: Don't buy Fishman...
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