Have read all sorts of fixes nothing works it was working for awhile but now keeps doing same thing turn it on and frezes at refresh database so frustrating
The Same thing happened to Me once. All you have to do is reformat it. You can do this by first putting the player in recovery mode. You can do this by putting the hold button on the side where you can see the orange and then plug the device into the computer while holding the power/Menu button. Then go to my computer to Verify that it came up as 16MB-Format. Then you can type into the address bar and type in http://mp3support.sandisk.com/firmware/rhapsody-1.0.2.165.zip. then once you do that right click on the file you downloaded and select open with compressed folder and drop and drag to the 16MB-Format drive. In the 16MB-Format drive folder select file menu and select New - Folder and rename it sansa.fmt then press enter to save. Finally move the hold switch back and disconnect the device and look at the screen and verify it is formatting and resetting once it's done and finishes the updates restart and if needed pick your language. check and see if you can use your player.
Hey,
Follow the instructions provided in the following link: Sansa e200 frozen
Check and let me know if you need further assistance
Haha, Go to your computer with the device plugged in, right click, hit format... and it wipes everything, than sync. And it won't freeze at refresh database!
1. hook sansa mp3 player back into computer
2. hold button until it turns completely off while still connected
3. turn sansa player back on while still connected to computer
4. disconnect usb cable IN THE MIDDLE of the writing process
5. if you disconnect before the "connected" phase, this somehow resets the chip to "stand alone" mode
this worked for me "WAR - EAGLE " go AU tigers :)
Hi guys,im an foreign exchange student from Turkey.I had the same problem on my device .I just fixed it 2 minutes ago.Ive tried to figure out about a hour.But solving was pretty easy.There is my solution;
1)go to computer and click on right click on your device icon
2)go to PROPERTIES
3)go to TOOLS
4)There says EROR-CHECKING
5)click on CHECK NOW
6)and in 30 seconds it says there is a trouble found and fixed
7)and thats it .
I had the same problems, first i could not load songs once I did it would lock up. So I tried the sansa suggestions, change to MSC reload firmware niether worked but now it would lock up on the refresh screen. I did not want try to format the unit so I started trying different things. What I found was when loading songs thru Windows media player some songs had album titles and some did not. Most times the songs without album titles would load but then the player would lock at the refresh screen. Resolution was to remove the album title from each song, Once I did I was able to upload all the songs I wanted, the system did not lock up on either screen and is working with no issues now.
Try resetting, and hooking it up to your computer.
Keep taking it out and pluggin it back in keep doing it eventually recognize it
i had the same problem then listen to guy bout error checkingright above u
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Yeah, the same thing is happening to me. It is stuck at the Refresh Database screen, but every half a minute or so it gets a weird white screen and it kinda gets pixilated, then it goes to the start-up screen, then back to Refresh Database. What do I do?
I just reccently had the same problem , it would freeze at the refresh state get stuck right around The end of refresh and then go white , then restard and try to refresh over again . Which the whole process keeps repeating itself . I wounder if there is any way to take it to some store and have them fix it or at the very least have reboot it to a clean state , like it was when in the box?
gots the same problem too..but after the refresh thingy...it turns into a black screen....is that a normal problem or is my mp3 toast???
what to do if u unplug it and it says connected still wat to push to un freezes it
freezes @ refresh
yea i have the same problem... i recently added a list of mp3s into the palyer by merely copying and pasting into the music folder of the Sansa player but when it was restarted it would never complete the refresh database process. Any help would be greatly appreciated.
Guys here is a solution to that problem ...
go to system recovery mode ... when u see the 16mb drive in my computer after connecting through the usb cable .... if missing create a emplty folder name "sansa.fmt" and that shud solve the problem ...
this solved the problem for me ...note: you will loose all ur songs and vodeos and pics u have in them .. i dont have a solution to recover the
njoi
Every time I turn on my mp3 player (sansa e260) it has a refresh database with a progress bar for the refresh database and the bar never moves from the spot.I hadn't been able to access anything or do anything.One time I was able to leave it alone and it got into recovery mode,and I had to plug it into a computer.But it went back to refresh database and it's been stuck since.
It only happens to me when i put a card with music in. Empty card works.
when i turn on the mp3 player it also freezes at refresh database problem
When I turn on the player it freezes at the Refresh Database. The computer doesn't even recognize it. What do I do?
Added new tracks and channels from Rhapsody. Playeer freezes at refresh database. I have tried every fix I've read and nothing works. Please help. These devices are not inexpensive and I would rather not replace it if I don't have to.
mine cant take commands and when i go to reset menu and say yes reset it freezes. my two Os XP and vista cant see it tried all on the FAQ with no success
I previously downloaded new music onto my mp3 player and half way through the refresh mode my mp3 blacked out. I turned it on and off and it happened again. I then plugged it into my computer and it then did the same. The screen on my mp3 player sometimes turns dark blue, red, dark blue and white stripes, or gray.
locks up at half way at refresh point. my computer cannot recognize the drive also now. stays lit and drains batt .taking the batt out doesnt help ..onlly to shut down.as soon as it restarts it goes back to refresh lockup. how can we manually rest inside or??
freezes at refreashing data base screen
I went on the computer and cleared all my music off of it. then I turnedit backon and the refreshing datebase just freezes at about 1/8 of the way done
I went on the computer and cleared all my music off of it. Then I turned it back on and the refreshing date base just freezes at about 1/8 of the way done. What do I do?
Also I tried to waste the battery and then charged it up and it still freezes at refreshing data base screen.
my sansa mp3 player freezed when i was going to delete a song & it won't show up on my windows media player what should i do?
i had my mp3 player connected to my computer. i was adding songs to it and it was completed when i unplugged it from the computer. then the screen that says it connected wont go away and it has been frozen there and wont go away.
Everytime I turn my player on, it goes straight to the Language setting mode, I click english, then it goes to the main mena, but when I try to play something it freezes and goes right back to Language. And everytime I try to plug it into my computer it freezes also, what can I do?
my sandisk comes on and it says sandisk and then it resets
When the refresh database bar goes all the way to the end it just turns into a blank screen HELP!!!
i try putting songs on, but then after i put the tags on, the device freezes on the Refresh Database Screen, the bar doesn't even get 3/4 full! NEED HELP!!!!!!1
i cannot start my sansa mp3 player.it shows the start screen but right before it should enter in the menu is starts over and over.what can i do??
I unplugged my mp.3 and it says connected on it what should i do?
When I turn on my MP3 player it says refresh database.
i just see blue screen with green window "refreshing database" thats all, player doesnt wanna start, i was thinking about formatting my player but now my pc doesnt see it at all... help
has been on refresh database forever
.
"Refreshing your media" sticks on the screen forever no matter what i do. Â I've tried everything from tech support to online searching problems. Â Everytime i do anything, it just gets stuck on that screen. Â I even let the battery run for 8 hours like that until it died. Â Help me.
everytime the mp3 starts it only refreshes an eightht the way
i am arabic from tunisia and i have the same fucken problem with my mp3 player i Attempted to fix the freaken device but I could not fix it its driving me craaaaaaaaaaaazy!!!!!!!!!!!!!!!!!!!!so pleaseeeeeeeeeee!!!!!!!! i realy nead help
i pushed refresh and it got froze
The "refreshing your media" that comes up on the screen of my sansa mp3 player (8gb) is causing me concern. Also the menu button does not work. Help!!!!!
My screen is frozon on a song title, but the song will not actually play. I cannot even turn the player off, and it is not turning itself off, due to lack of use, as it normally does. It is completely frozen, and the only thing that I can think of to do is to let the battery drain. Please help.
my sansa freezes at refreshig
i was on the bus and it just was frozen and wouldn't stop saying refresh database and my friend will kill me because it is her mp3 player i have to give her it by friday and i am in forth grade.
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