SOURCE: my brother cs6000 won't sew buttonholes
change the needle
some machines have a button hole lever that must be pulled down
before the button hole is started
but it's also possible that the machine needs to be check to see if
there is something is wrong with a part inside
check the feed dog to make sure it's in the up position
if you don't have a manual here is links that you can choose the right one
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_CS_6000_ES_2000_EN_185.PDF
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_CS_6000B_EN_2888.pdf
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_CS_6000i_EN_2889.pdf
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_CS_6000T_EN_2890.pdf
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