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Posted on Nov 21, 2008
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I have a norstar M7310, with 2 extensions on same telephone number. Whilst cleaning it i must have pressed a button by mistake and now my line 2 is barring all outgoing calls.It receives calls ok. How can I de-barr the line.

  • 911BJ Nov 21, 2008

    THATS NOT A SOLUTION. RE-SETTING TO COMPANY DEFAULT WILL LOSE ALL OTHER SETTINGS.



    I WOULD LIKE A SOLUTION TO THIS PROBLEM.

    THANK YOU

×

2 Answers

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  • Posted on Nov 21, 2008
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Hello,

You might want to review the manual:
http://www142.nortelnetworks.com/techdocs/NORSTAR_ICS_7_UG/pdf/m7310.pdf

Look on page 3.

Good luck,
Dahaka

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  • Posted on Nov 21, 2008
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Reset your phone to the company defaults.

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Norstar M7310 getting Not In Service message

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Program personal speed dial numbers on a NorStar M7324 Telephone

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To determine what is currently programmed on a button, press FEATURE *0, then the button to identify and the display will show what feature or autodial number is programmed on the button. If the button is a line button or line pool button, you will not be able to clear it through user level button programming. System level programming must be accessed to change line appearances.
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1. Press the Feature button, then * 1
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1. Press the Feature button, then * 2
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To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 - 9 to your desired brightness level
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1. Press the Feature button, then * 4
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3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"


Additional information about NorStar phones can be found by clicking here:
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm
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The not in service message is given when there is no telephone attached to the intercom number your trying to call. I'd re-check the intercom number your calling, this can be done by using the button inquiry feature on the set your calling. At the set your calling, press feature *0, then press the intercom button on the lower right hand side of the set. The screen will display the intercom number of the set.
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To send a call to another telephone within your system, or to an external
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1. Make or answer a call.
2. Press the feature button then press 70.
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