We have 5 lines in office on a Nortel Norstar system and an incoming call would be directed to any of these lines as per availability. Recently the telecom provider changed some cabling. After this if an incoming call comes and Line 5 is busy, the incoming call gets a busy tone. What could be the issue?

SOURCE: can't dial out

On my 9417cw this happened from time to time and I found a very simple solution. Disconnect the power supply for a few seconds and plug it back in....voila!

george peters

• 860 Answers
• Posted on Mar 27, 2009

SOURCE: How do I retrieve recent incoming calls

If you have call log set up you can access the log log by pressing feature 812. To program that feature as a one touch button press feature *3, press the button you what to be call log and enter feature 812

SOURCE: Uniden PowerMax 5.8 - system busy error comes up & no dial tone

Unplug the power supply to the base of the main handset, wait 10 seconds and plug back in.

SOURCE: "flash busy" message when trying to retrieve voicemail messages

It is telling you that the voice mail ports are busy and can not take another call in to the voice mail system. If the port the does not clear up after a min or two then reset the voice mail system . Unplug the power cord from the wall and let it set for a min , then plug it back in and wait about 5 min for the system to come back up , that should free up the ports .

SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls

The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before

To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C>  And there you go. Hope i didn't confuse you