Bowl wont rotate - Sunbeam 2346 Heritage MixMaster Series Stand Mixer

The beater with the nylon pad should be making contact (if it is still on the beater) when the head is lowered into the bowl. This is what rotates the bowl. If it's not making contact, lift the head and look at the area where it pivots, and you will see the adjustment screw. Loosen the lock nut and turn the screw "in" to lower the head more. Check for contact and when it is sufficient, tighten locknut.

Does the bowl table rotate freely by hand? If not, it may need a squirt of spray lubricant. If the table rotates freely by hand but doesn't turn when mixing, look at the bottom of your beaters. The beater that is closer to the outside should have a nylon button at the bottom. This nylon button rotates the bowl as it turns. If the button is worn or missing, you will need to get new beaters.

It will be something in the mechanism that activates that switch in the base. It is more common for the fault to be in the lid but it is not so uncommon for it to be the bowl. You are using the pusher aren't you? That's the mechanism activator. This information is relevant to the wide mouth model.

Don't know a solution, because I am having the same damn problem.
I am very discouraged with this product.
It is a piece of ****.
I am thinking about taking it out back and shooting it with my 270 I bought.
That is the only solution I know.

the beater is simply pushed away from the bowl edge temporarily and stops, as the rubber groove loses contact with the rotating bowl.

There should be a small lever on the base in front of and below the bowl. It will move to 2 positions. It sounds like you have it set for the small bowl but are using the large bowl. Press down on the lever and move it to the other side. If I'm right, that should correct the problem.

I found a solution at kitchenaid.com. It says the bowl locks in the same direction as the rotating mixer moves, so slap the bowl with your hand a few times in the opposite direction, and then take vegetable oil and using a cotton swab line the groove of the bowl. Let it soak a bit, and then slap the bowl again and push it hard counterclockwise.

You will have to have the transmission serviced. sounds like the gears were ground out. you can do the service work yourself its not to difficult.