Posted on Sep 08, 2011

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Hi there, I have had to completely refresh my computer due to a virus and now my deskjet 970CXi will not print. Seems strange - I have never seen this before, but it file "spools" Usually when there is a problem with connection to the printer, the file just stays there

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Anonymous

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Posted on Sep 08, 2011

Anonymous

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Joined: Aug 23, 2011

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Hi There

You do not mention what operating system you use. If it is Windows Vista or Windows 7, it could be a driver problem causing this (you probably worked wit XP before). The HP 970 Printer is the best part of 10 years old, and therefor drivers might be difficult to get hold of.

By the way, the HP 970 range was one of the truly better printers HP has ever made.

Here are the download links:
Windows XP
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-21823-1&cc=uk&dlc=en&lc=en&os=228&product=61818&sw_lang=

Windows Vista
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&cc=uk&dlc=en&lc=en&os=2093&product=61818&sw_lang=

Windows 7 32-bit
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&cc=uk&dlc=en&lc=en&os=4062&product=61818&sw_lang=

All the best

Andre

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Hi there, I have had to completely refresh my computer due to a virus and now my deskjet 970CXi will not print. Seems strange - I have never seen this before, but it file "spools" Usually when there is a problem with connection to the printer, the file just stays there

1 Answer

Anonymous

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My Deskjet 970cxi printer is now using too much ink (which does not dry) when printing photos on premium photo paper. the results on ordinary paper are much better. How can I rectify this Ian

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Hi there, I have had to completely refresh my computer due to a virus and now my deskjet 970CXi will not print. Seems strange - I have never seen this before, but it file "spools" Usually when there is a problem with connection to the printer, the file just stays there

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