20 Most Recent NorStar BCM-T7208 Corded Phone - Page 5 Questions & Answers

This would depend on if the line is a stand alone line only being assigned to one extension or on a PRI having DID service. Do a Feature *0 and check the line buttons. It will show the line number or target line number. With this information you can check it in one of two ways. If it is a stand alone line and provided a line number, access the line by pressing the line and dialing your cell phone to get the Caller ID information. If it associated with a PRI having DID service, you will have to check the target line information in programming. A system administrator or vendor needs to do this.

The lines have been restricted in the phone system for some reason that might not be needed anymore. Check with your Phone System Administrator. A system vendor can make these changes or an administrator with programming knowledge.

The only way a password will stay with a phone is if the "Extension Relocate" feature is turned on. This means that when the phone is moved from one desk to another it retains the same extension number. To verify this do a Feature *0 and press the intercom button to view your extension. Now move the phone to another desk and repeat the process. Passwords are related to the voice mailbox and there are verbal commands using the dial pad to make any changes. Usually 1 is for yes and two for no or 1 to change and 2 to accept. Not knowing which voice mail system your have it is hard to give anymore detail.

Most likely you can swap the phones. On older systems it might not work so I would try one first. You do gain extra buttons which can be programmed as desired. Any buttons you had on your M7310 would be on the T7316e. You can check the buttons by pressing Feature *0 this will allow you to check any button on the phone.

Not enough information to know what your problem is.

This means that all extensions to the call pilot are in use or the call Pilot is locked up. Try again later or power cycle the Call Pilot if it is an external unit.

Check the forward no answer setting for number of rings on each extension that has ringing lines. The number of rings should be more than the auto attendant is set to answer with.

Feature **8463 should ask for a password **266344 this should allow you to change the time. Note the time is the same on all phones in the system not just yours.

See page 7 of this manual: http://www.fixya.com/support/p456465-norstar_maestro_1500_corded_phone/usermanual-CD13729-pdf

What about it?

Make sure they are Line Buttons, do FEATURE * 0 then press buttons to see what they are/doOr maybe the key pad inside has failed.