20 Most Recent Canon imageCLASS D761 Copier Questions & Answers

Hi,
on leftsideway in lower left section is small plastic cover with one screw. remove screw and cover. You will see small button on el.stamp board. Power On the copier and press button.
Turn off and on the copier.

If these doesn't helps you need to check/Change:

• heating lamp
• thermistor
• DC controller

Hope that helps!

this is how to open the platen.usually there is paper jam under the platen or cartridge (black)

e000 canan ir6317

Hello,
first of all, check if the triangle on toner tube and toner insert is alligned. Eaven the smallest gap can cause the problem's because the nose on toner tube presses the sensor flapper and signals that toner is inserted.
Also the problem can be in broken sensor flap, or hardened toner in toner station.
If the toner station is faulty you can try to dismantlle the toner station and vacume it.

Hope that helps!

you can download form www.canon.co.in

this may be an issue with the main drive check that the unit is closed down correctly

if you are able to repair it.then look for paper jam in the fuser unit.E000 is related to fuser section

Hello,

I am really sorry to tell you that your device is not compatible with MAC environment .

Its only compatible with windows.

Please let me know if you have any further questions or concerns.

Thanks.

Hi You need to change fixing film assy ( heater with foil ).
If you want service manual write on [email protected].

But change whole fixing unit.Its cost effective and you will be sure that everything would be OK regarding pressure and bushings.

Hi,

Unplug the Unit for Few Minutes, say 10 Minutes and then Turn ON the Machine. It should Reset the Machine and Resolve the Problem.

If problem Persists, Follow the below Procedure :-

Press Additional Functions
Press # to enter the service menu
Scroll over to select "#12 Clear" and press Set
Scroll over to select either "ERR" or "ALL" and press Set
It should now say "CLEAR OK". Cycle power on the device.


Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

A E000 means that the fuser unit is not heating up correctly. You will most likey need a new fuser unit. If you unplug the copier and plug it back in and it will not come to "Ready" you need a new fuser. Good Luck

A E000, means that the fuser is not warming up correctly. You can try to unplug the copier and see if it will reset. If it will not reset, you will have to have the fuser unit replaced or the upper fuser heater unit and film. Good Luck

From other Canon owners comment ...

You need to un-mount the panel, open the cartridge cover and unscrew. the slide panel and carefully unplugged the flat cable. Then you need to remove the platten glass. remove left small cover and then remove platten glass. Remove the black cover besides the scanner.

Now remove the left covers, all of them, and unplug the fixing assembly. they are at least two connectors that go right to the power supply board. now you need to unscrew the fixing assembly, see the top of the recently uncover top, you must see two holes, thru them you should see screws, two on one side and one on the other, unscrew them, and then you will finallly release the fixing assembly.

Now that you got it out remove the plastic cover if it's there and then remove the two screws that has one on each side, now rmeove the metallic cover, you may need to unlock a little metal locks on the sides, push or pull depending situation and then finally free the unit from its cover. at this point you must be really able to remove all the jammed paper. clean up with pressurized air if possible. now that is paper free you need to mount everything back as original.

Good luck.

hi do u have cleaned the scanner miror and the coppy glass may be coz of that u having that grey line
thanks