20 Most Recent HP PSC 500 All-In-One Printer Questions & Answers

You should be able to go into the print driver settings and do a print head alignment. That should cure the problem.

Follow this link to HP.com website and download from there http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=58710&lc=en&cc=us&dlc=en&lang=en&cc=us

The best way is to re-install your printer driver by downloading the latest driver from your printer`s manufacturer`s website. And make sure to un-install all old drivers.

There are USB printer servers you can buy. The one I am using is a D-Link DP-301U. You can get one off e-Bay for less than $40 including postage.

HiPlease note that the print cartridges can only be accessed when the printer is on.

• Turn the printer on.
• To access the cartridges,open the cartridge access door on the front of the printer and right above the paper output tray.
• The cartridge carriage moves to the center so you can access it.
• On the top of each cartridge is a latch,lift it.
• You need to grasp the handle at the top of the cartridge pull forward and lift it up to remove.

Hope it helps.

that printer uses what is known as a serial cable. The software uses 2 way communication through this and if you try and use a USB to serial it will not be able to communicate back. you may want to try this website for more information
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu01068&lc=en&dlc=en&cc=uk&lang=en&rule=30286&product=58710

Hi jonselmore,

I would like to clarify if you're using this type of cable?


This is the USB Printer Cable for HP PSC 500. You can obtain it by visiting this link.

Hope it helps.

Thank you for using FixYa.

1. You need a parallel cable.


2. The power adapter is 18V 2.23A

Saludos aparentemente el problema esta es que el scanner no tiene drives para el windows 7. Te sugiero que vuelvas a la pagina de HP y trates de bajar con el sistema opertivo d Vista ya que este es el mas cercano al sistema que usas. Trata de sacar el programa en tu computadora , vuelves a instalarlo. Suerte!!!

You will need the original disc that came with your printer.

If you do not have the disc, simply go to HP's main website (www.HP.com) and click on the 3rd tab, which is "Support & Drivers." Find your product and download the drivers for it. Save them to your desktop and once the download is complete, click on the icon(s) and follow the on screen instructions.

Good luck.

The carrier shaft is probably dry. Use sewing machine oil or 3 in 1 oil and put a couple drops on either side of the carrier, move is back and forth a couple times then power on. While in there, clean the pick roller with a damp cloth and rub the rollers horizontally

I would try Ebay.com or your local Goodwill computer store, if you have one.