Hi,
Your issue is more likely a communication problem between the printer and computer. Here are some basic steps that we can try to resolve the issue.
-we can try to turn off the computer and the printer, try to replug the printer or better yet try a different USB port if the printer is using USB. Then try to reprint your file again.
-try printing different file as well.
-try another program for example if your using ms word, try using wordpad or open office programs.
-If still the same try another USB cable and try to reinstall the printer driver.
- if you want to reinstall the printer driver you can download the driver from this
link. Make sure that you choose the correct operating system so we wont encounter more errors.
I hope this will be able to help you.
thank you for choosing Fixya.