20 Most Recent HP DeskJet 845c Printer - Page 7 Questions & Answers

before you print, you have to check your options.

For example, if you want to print black and white, when you select PRINT from the menu, you click on PROPERTIES to the right side or bottom side, depending on which windows you use, then select grayscale/black and white, etc in the options that will follow to correctly use your ink, you can always REMOVE the ink from your printer as you only want to print black and white or non color pages.

I hope this helps you.

ManOwar

hi,

try to clean the nozzle with clean cotton w/ alcohol i think your cartridge has getting clog..or maybe it's getting empty!

rey

Print a test page to determine if the color cartridge is working

1. Turn on the printer.
2. If you have an HP Deskjet 710c, 712c, 720c, 722c, or 820c series printer, follow the instructions below:
   1. Turn the printer on.
   2. Press and hold down the Power button while pressing the Resume button four times.
   3. Release the Power button.
3. If you have any other HP Deskjet printers, click here for instructions on how to print an internal test.
4. If the printout is black and white, with no color, follow the instructions below:
   1. Open the top cover of the printer and remove the cartridges.
   2. Verify that the correct cartridges are installed in the printer. Click here to see if you have the correct cartridges. If the correct cartridges are installed, make sure that the tape has been removed from the cartridge nozzles.
   3. Insert the cartridges firmly back in their cradles and close the latches.
   4. Close the printer door.

Verify the correct printer is selected as the default printer

1. In the software application that you are using to print, click File.
2. Click Print.
3. In the Print dialog box, verify that the name of the HP printer you are using is listed in the Name box.
4. If the printer is not listed in the Name box, click the arrowhead to the right of the box.
5. Click the name of the HP printer.
6. Click OK.

Check that the printer settings are correct

1. Close the software application that you are using to print.
2. Click Start, click Settings, and then click Printers.
3. Right-click the icon (picture) for the HP printer.
4. In the menu that displays, use the left mouse button to click Properties.
5. In the Properties dialog box, click the Details tab. (In Windows 2000, click the Advanced tab.)
6. Check that the driver listed under Print using the following driver or Printer matches the HP printer you are using. The following setting may be in one of several places, depending on your printer driver and operating system.
7. In the Details tab, click Setup. Under Printout, select one of the color options. (If other optionshave check marks, click in the check boxes to remove the check marks.) If there is no Setup button, click the Graphics tab, and then click Color. Under Color Control, choose a color option, and click OK. If there is no Graphics tab, click the Advanced tab and look for the text Print in Grayscale. If there is a check mark in the box by Print in Grayscale, click in the box to remove the check mark, and click OK. If you are using Windows 2000, in the Advanced tab, click Printing Defaults. Click the Advanced tab. The box by Print in Grayscale should not be checked.
8. Click OK.
9. Close the Printers window.
10. Open the software application that you were using to print.
11. Try printing again.

Hi there

Thank you for your reply.

I have solved the problem with lots of patience, perseverance and prayer. Unfortunately, the method I used is quite unorthodox and I would not recommend anybody to try this at home. Rather take your printer to a reputable technician.

But, the "docking station" is back in its place and my printer is working like a dream again.

Kind regards
A

hello

try this link

hp printer support

hope this post helps :)

I found this post to work for me when yellow was not printing on my HP PSC750 after using 2 cartridges: "Well if you want to damage your printer use alcohol. But if you want to make it work then pull the cartridge from the printer and run hot water on a couple of paper towels leaving alot of hot water in the towels. Put some thing under them to keep them from staining your counter top and then set the cartridge down onto the hotwater towel and let the hot water melt away the dry ink and in minutes you may be printing again if this is what it is. Be sure and use a dry paper towel to wipe off the ecess wet before you reinstall the cartridge."

The colors when printing are not what they are supposed to be. How do I fix this?

I think the problem is now fixed: I reinstalled the HP printer drivers, and made sure to choose HP DeskJet 845c in the printer setup before I printed a document. 

the printhead homes at the left side of the unit when in stop. turning it on, the head stays there. if you open the cartridge change door does the head come over to this position?

You will need to go to the website for your printer and download the current drivers, overwrite the drivers that are currently on your system and do a calibration test once completed.

This will tell your system to find the new drivers, set up with the new drivers, and align your system to the drivers/printer.

If you cannot get new drivers, you can go to your MY COMPUTER and look for PRINTER then once in there, look for your unit, right click or click on the unit, and open it up, look for a setup option, or properties option, and use TEST of CALIBRATION, you can also notate your current drivers and see if the manufacturing website has something more current than the version you have, or compatible to your operating system.

I hope this helps. Please rate me!

ManOwar

If you run Vista OS then uyou don't need a driver, it's already in your computer, anyway check this page out:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=57556&lc=en&cc=us&dlc=en&submit.y=10&submit.x=8&lang=en&cc=us

Give a feedback.

Or/and rate the solution. Thx!

Try turning the printer on while it is connected and see if the computer recognizes it. Once it does it will prompt you for the driver. Now you should be able to install the driver.

reinstall the drivers

not printing color

Maybe try cleaning the heads with a Q-Tip. Check online at the HP site for the location on your exact printer.

try pressing the feed button and hold for a couple of seconds. Make sure that you have enough paper in the machine. Try this if the printer does not take the paper clean the feed rollers and try this again as I think that all this seems to be is a paper feed problem.

Hope this helps you
Thanks J

it must be an old printer or it is low on ink but i would say get a new one :)
chris

sorry but not much, there is a product on the market called nozzle rockett, it is the best i've used to free up a clogged print head, in AUS you can get it at any Cartrige World

Here is the driver page for your printer:


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=59868&lc=en&cc=us&dlc=en&submit.y=6&submit.x=12&lang=en&cc=us

cheers

hmmm..you mean the cartridge carrier? Try turning off the printer(unplug from the outlet) let it rest for around 1 or 2 minutes(to discharge all the electronics) and then try again. You may have a jammed carriage assembly, from what you're saying, but sometimes it also happens when the machine hits a power speed bump too.

Got backup?