20 Most Recent Xerox One Touch 2400 Flatbed Scanner Questions & Answers

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Xerox Synergix A0 Scanner setup

As far as I know you need either the Xerox Accxes controller (like a dedicated PC) or a wide-format printer with the built-in Accxes controller, like the Xerox 8825 model. The 8825 has the firewire input and communicates just fine with the YWC-1.
7/28/2018 8:28:51 AM • Xerox One Touch... • Answered on Jul 28, 2018
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Xerox One Touch 2400 Flatbed Scanner

check availability driver on web site. DocuMate Scanners from Xerox
3/19/2016 10:02:30 PM • Xerox One Touch... • Answered on Mar 19, 2016
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When scanning there are black lines across the page

clean the glass plate
3/19/2016 9:35:54 PM • Xerox One Touch... • Answered on Mar 19, 2016
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Win7 driver

Be the first to answer 12/29/2013 3:02:27 AM • Xerox One Touch... • Posted on Dec 29, 2013Be the first to answer
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Power lead required

You can use any 12-Volt DC power supply capable of sourcing at least 1A. This is probably the most common transformer voltage and most people have at least one lying unused around their home. If not, they are easy to find at thrift shops. Just read the label, which must indicate that the output is 12VDC, 1 Amp. Greater than 1 Amp is fine, less that 1 Amp will not do. The label should also indicate the polarity of the connectors, and this is shown with a drawing of a small circle within a larger one. On the type you want, the smaller circle indicates the center conductor of the connector, and will be associated with a "+" sign, and the outer circle a "-". The only other thing you need to check is that the connector is the right size. Here again, the one you need to fit the scanner is probably the most commonly used, and rather easy to recognize.Here's a picture of a typical label. Note the output voltage and current rating is clearly indicated.8fd337c1-b361-49dc-b7eb-667381e2d862.jpgGood luck!
6/24/2013 1:37:12 AM • Xerox One Touch... • Answered on Jun 24, 2013
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My Xerox 2400 Scanner is telling me it is locked but I have checked the switch and it is definitely in the unlocked position. I am also sing the correct power supply.I also uninstalled the software an

Hello.I am a Support Engineer with Xerox Scanners.The scanner model that you have mentioned is very old. the description you have provided indicates that an internal component may have failed. I recommend calling our service department to discuss the replacement options available to you.Please feel free to contact us by calling 800-648-0410.Regards,Xerox Scanners Support
10/8/2012 6:32:21 PM • Xerox One Touch... • Answered on Oct 08, 2012
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My scanner is asking me to unlock the hardware,

Some scanner models have a physical lock mechanism under them for use during transport that stops the scan head from sliding around. Check under your scanner if it has one and slide it along to the open/unlock position if it does.
10/6/2012 3:52:05 PM • Xerox One Touch... • Answered on Oct 06, 2012
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I have no leads only the xerox scanner what do i need to buy

Hello. I am a Support Engineer with Xerox Scanners. When you say that you need the "leads" I assume that you mean calbes to connect the scanner to your computer. If that is the case, all you need a USB A/B cable and a compatible power supply.If you no longer have your original power supply, or it is no longer functional, you may be able to find a comatible replace at your local electronics store. It needs to have an output specification of 12 Volts and support at least 1.25 amps.Drivers for this model can be found here. Please be aware that this model is circa 2003, and drivers were not made for operating systems beyond Windows Vista. If you need help updating or reinstalling the drivers, have a look at this article. If you continue to experience trouble, please feel free to contact us by Regards, Xerox Scanners Support

9/28/2012 6:59:57 PM • Xerox One Touch... • Answered on Sep 28, 2012
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I don't have the install

I've located the drivers for your scanner at the UK Xerox Website:
http://www.xeroxscanners.com/en/uk/products/X2400/drivers.asp
As for the bundled software, it seems that it is unavailable. You could try to order it from Xerox. I would start by calling this number:
http://www.xeroxscanners.com/en/us/WhereToBuy.asp
Good luck
9/23/2011 2:42:56 PM • Xerox One Touch... • Answered on Sep 23, 2011
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How can i make pdf

First you need to install a PDF create program. When you have created a document, then you can create PDFs from any program that is able to print, just print and select PDF creator instead of a printer.
Here are a few links for free PDF create programs.
http://www.pdfforge.org/pdfcreator
http://www.cutepdf.com/
http://www.mrbass.org/freeware/pdfcreator/
There are several more PDF create programs on the Internet. If you want to use some other program, just do a Google search on freeware PDF creator programs.
8/23/2011 6:52:06 AM • Xerox One Touch... • Answered on Aug 23, 2011
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