I have an AO5 error
This indicates a power fault inside the actual heater. Have you tried unplugging the heater, letting it sit for a good 2 minutes, and replugging it back in? If the problem persists you will unfortunately need a repair. Please let me know if you need more information on this. You can also contact comfort zone, the manufacturer, located in Canada, at 780-420-6572.
Thanks so much for the question,
Tim