these HP posts are always HUGE walls of text.
that is ok but wow.
but then no photos of MESS?
must we guess that?
but if your LP has an external 15pin Video jack (d-shell type)
that uses any external display seen on Desktops
you can find out this your self
if the external works, then the internal hardware is bad.
easy no?
HP.com shows the 1 VGA (15-pin)
jack there and the hot function key that ENABLES IT.
Scroll down the page to Step 18, and it's second photo. Here you are looking down at the top of the laptop, and can see the Fan Assembly, in the top left corner.
Steps 25 and 26 show the bottom of the motherboard, the Fan Assembly, Heatsink, and Cooling Tube.
The Cooling Tube is a hollow copper tube, slightly flat, and is filled with Nitrogen. You can see it's curved J shape.
Looking at the photo in Step 25 observe the aluminum looking X shape, at the left side of the Cooling Tube. It has 4 red circles marking it's mounting screws.
This X-shaped object is a flat plate. It is a type of Heatsink. This particular metal plate sits on top of the Processor.
Heat from the Processor is absorbed by this plate, then transferred to the Cooling Tube.
Observe the next aluminum looking plate to the right. Looks like a square tab, attached to the side of the Cooling Tube. This metal plate sits on top of the GPU.
Heat is from the GPU is absorbed by this plate, and transferred to the Cooling Tube.
{Step 26 shows the top of the Processor uncovered, {Processor (CPU) }, and the GPU uncovered. The GPU is the greenish square to the right of the Processor }
The cooling area (Size) of the small plate of metal, that sits on top of the GPU, is inadequate. It cannot absorb enough heat away from the GPU.
This leads to the GPU overheating.
The GPU is mounted to the laptop's motherboard with a BGA surface mount. Ball Grid Array.
To explain the BGA surface mount technology, I'm going to use an older Socket 478 Intel processor.
The Socket 478 Intel processor's have pins on the bottom of them. These pins line up with socket holes in the processor socket.
With the BGA surface mount there are no pins on the bottom of the chipset. (Chipset circuit board, actually) There are Solder Balls in place of the pins.
On the motherboard there is no socket. In it's place there are Copper Pads.
The chipset is set into place on the motherboard, with the solder balls lining up with the copper pads. A specified temperature of heat is applied, and this melts the solder balls. The chipset is soldered to the copper pads on the motherboard.
When the chipset overheats, (In this case the chipset is the GPU), the solder balls start to partially melt again. This causes a poor connection due to cold solder joints.
{The solder balls have melted, and rehardened again. Not done properly this causes a cold solder joint }
The poor contact of the GPU to the motherboard caused by inadequate cooling, is the problem.
The solution is too have the GPU's BGA surface mount reflowed, and to install a better Heatsink plate for it, or add to the heatsink plate.
This is to show you more in-depth as to the problem. It also shows a possible solution.
I am Not providing this link for the possible solution it provides. The tech is also advertising selling a repair. I do not advertise for other people, and know nothing of this tech.
HP does not plan to provide Windows 7 drivers for your model. It is suggested you revert back to Vista or XP and then run the windows 7 compatibility check BEFORE trying to switch.
no pc told, Pavilion means zerothat name is is used on desktops and laptops for agesthe HP has diagnostics so run those. HP.com tells how.not told desktop or laptops. just 1 word."Screen"first Pavilion was 1995
learn to google mate.
this is no secret,gee millions sold.
A6Y530A
the partsurfer shows true model, and fails
this is the only post here ever asking for reverse code lookups
on models fake, and is not easy in vast cases
I guess you have no such PC, (look like)
so why ask this>? what prompted this quest>? not told
why not ask seller for photos of it if this is a pre sales question , is it>?
google and bing and HP all show that model # is BOGUS
so go back to your sell and ask the we can not guess PCs ever.
HP product ID# is best on the service tag for SURE.
where did you see this number, not told.
or that number is some 20+ year old COMPAQ PC ,lost in the sands of time, and no google hits.
you posted to HP forum, (not real) Hp.com is real
what does not working mean (KBD) dead, or 1 key bad or row. what?
symptoms matter most, for sure in a LAPTOP IS IT
the word Pavilion is on laptops and desktop, dig?
G mean zero , the service tag does not just say "G" sorry.
easy peasy lemon squeezy
HP.com
complex URL no?
go there
tell them your model # or better the service tag code ! .
then magically HP puts you on YOUR service support page
and all manuals and all driver before your eyes. amazing no?
NO told at all
or of a laptop or desktop or what./?
you posted ANON so I can't just read other posts by you to learn what PC this is , no I can not.
there are over 100 PC called G series, and vast years.
some PCs by them G1 to 7 are generations, like
HP Pavilion g6-1029tx Notebook.
if you can find the service tag the product ID # is what matters most
this code includes (real model, version , options and country sold)
see this, older PCs by them had this.
see that , all matters but do not post SN/ or service codes in public.
mine: procuct code (nnnnnnABA#)
https://www.pcdied.com/TAG-jive/tag-elite8540w.JPG
I will guess it is 17" laptop, here is the mess just that 1 sized
once you see this you know that G series means not MUCH>
https://search.brave.com/images?q=hp+G+series++pavilion++17%22+G&source=web
old PCs do that, for many reasons. but no PC told at all just HP.
40 years of PCs ,10000 + models nobody can guess ever.
but I do have the answer, in pure generic form.
did you buy the PC like that used and bad Wifi. ?
the wifi card is missing, as was super common 10+ years ago.
someone put in the wrong card, not from HP list
HP blacklists (bios blocks) none HP cards (wifi)
the card needs a driver to work if not it is dead or 1/2 dead.
the PC needs 1 more driver to make the wifi buttons all work , all buttons related, if not they are dead or act odd.
The OS is infected, no OS told at all, not one clue nor if upgraded the OS, and not vast drivers are wrong or missing, (classic)
Im sure this this is not the free w10 upgrade, if it was that too kills drivers dead, for sure HP told you this unstated PC will not run W10 and has zero support from HP, on w10 AS YOUR SUPPORT PAGE WILL DISCLOSE TO YOU AT HP.COM
bad news now your bricked it just like miillions did
google bios update bricked my PC and cry.
why are you here and not at HP.com
only they can recover bios.
they changed the rules now 10 time.
so only they know this, and are pain to deal with.
UEFI is the enemy here, new rule and regressive as can be.
in fact all new PCs can not be regressed, and some old now
they even delete the 20 version of bios there, to force that.
not saying they did that to your PC, but keep that in your head on all HP PC.
the last bios upgrade stated, no going back.
the Cntrl_+B might work , the flashback bios trick\
in your manual if you read it.
100% dead black screen
no text or HP SPLASH screen now.
The problem is hardware where we buy hardware for free, less than at deity level or a thief. you tell me....
no PC told at all not one tiny clue of 1000s of HP models for 4decades
are we to guess models and lie to you?
now the GENERIC answer USA PCs only sorry I do not do others.
fans dead?
no beeps> codes
no Caps lock key blink codes. no text errors.?
1: does PC run BIOS pages if huge now shorted old relic battery is removed ,yes bingo 1.
2: is the RTC coin cell dead, ,Bingo 2. a $1 uSD ,USA cost. here.
3: the pre 2010 all have bad CCFL lamps; do this flash light test?
https://www.pcdied.com/monitors_and_screens/flash-light-trick.html#flashlighttest
if yes, that is a $50 to $100 USD parts repair , labor more.
repairs are serial process, as fixing one thing bad ,uncovers the next this is how mans machines work just like that.
NO PC told, NO PC told,NO PC told,NO PC told,NO PC told,NO PC told,NO PC told,
all I can do is BEG,