20 Most Recent HP A6620F PAVILION A6620F DESKTOP PC Questions & Answers

hi, to stop buffering while watching a video you to full downloaded a movie.. as you see in the bar line color if the bar which is on the end it will not buff anymore..

regards

if you can get hold of a windows disc you can boot from it and use the repair option.

You might have some viruses and malware.....Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

Hi, I would contact the store and ask them what they set their password to. Without a restore or windows disk you won't be able to reset it to factory condition or reformat and reinstall windows. They should be able to give you the password and from there you can get in and change the password etc.
Thank you,
Lee

This is the answer of MS:

1. Click the "Start" Button, click "All programs", and click "Accessories".
2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Please enter the following command, and press enter.

REGSVR32 WUAUENG.DLL

You will get a "DllRegisterServer in wuaueng.dll succeeded" window.

4. Then, please move on to enter the following commands one by one. A success notification will be received after each command.

REGSVR32 WUAPI.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUX.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEBV.DLL

Let’s now try Windows Update again and see if the issue has been resolved. If the issue persists, please collect the following information for further research.

How to capture a screenshot
=================
1. Press the Print Screen key (PrtScn) on your keyboard.
2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".

Please send this saved JPEG file to my email account at [email protected].

How to collect the System Information
=============================
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it to me using the following steps:

1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click "Save".

Please send it as an attachment to [email protected]. If the file is too large to be sent, please right-click on the exported file, choose "Send To" -> "Compressed (zipped) Folder", and then send the zip file to [email protected] for further research.

How to collect the WindowsUpdate.log file
================================
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the "Save" button.

The file will be saved to your Desktop. Please send the file as an attachment in an email to [email protected].

Note: When attaching files to emails, the process will vary depending on the email application being used. While you are composing the email, most applications will provide you with either an "Attach" button or Paper Clip Icon to click in order to attach a file. After clicking this button/icon you must browse to the file you wish to attach and select it by either double clicking it or clicking it once and then clicking on the "Attach" button.
Be careful and do exactly by this manual, or if you are not able to do that maybe call someone who will know that.

delete and reinstall your email software.

It depends what program you used to add it in the first place. Open the software and look for settings, or just uninstall it.

desktop or laptop. ? external Keyboard or internal

no pc told, Pavilion means zerothat name is is used on desktops and laptops for agesthe HP has diagnostics so run those. HP.com tells how.not told desktop or laptops. just 1 word."Screen"first Pavilion was 1995

HP.COM << go there. And ask a real question ,you did not.

learn to google mate. this is no secret,gee millions sold. A6Y530A the partsurfer shows true model, and fails this is the only post here ever asking for reverse code lookups on models fake, and is not easy in vast cases I guess you have no such PC, (look like) so why ask this>? what prompted this quest>? not told why not ask seller for photos of it if this is a pre sales question , is it>? google and bing and HP all show that model # is BOGUS so go back to your sell and ask the we can not guess PCs ever. HP product ID# is best on the service tag for SURE. where did you see this number, not told. or that number is some 20+ year old COMPAQ PC ,lost in the sands of time, and no google hits. you posted to HP forum, (not real) Hp.com is real

what does not working mean (KBD) dead, or 1 key bad or row. what? symptoms matter most, for sure in a LAPTOP IS IT the word Pavilion is on laptops and desktop, dig? G mean zero , the service tag does not just say "G" sorry. easy peasy lemon squeezy HP.com complex URL no? go there tell them your model # or better the service tag code ! . then magically HP puts you on YOUR service support page and all manuals and all driver before your eyes. amazing no? NO told at all or of a laptop or desktop or what./? you posted ANON so I can't just read other posts by you to learn what PC this is , no I can not. there are over 100 PC called G series, and vast years. some PCs by them G1 to 7 are generations, like HP Pavilion g6-1029tx Notebook. if you can find the service tag the product ID # is what matters most this code includes (real model, version , options and country sold) see this, older PCs by them had this. see that , all matters but do not post SN/ or service codes in public. mine: procuct code (nnnnnnABA#) https://www.pcdied.com/TAG-jive/tag-elite8540w.JPG I will guess it is 17" laptop, here is the mess just that 1 sized once you see this you know that G series means not MUCH> https://search.brave.com/images?q=hp+G+series++pavilion++17%22+G&source=web

old PCs do that, for many reasons. but no PC told at all just HP. 40 years of PCs ,10000 + models nobody can guess ever. but I do have the answer, in pure generic form. did you buy the PC like that used and bad Wifi. ?

1. the wifi card is missing, as was super common 10+ years ago.
2. someone put in the wrong card, not from HP list
3. HP blacklists (bios blocks) none HP cards (wifi)
4. the card needs a driver to work if not it is dead or 1/2 dead.
5. the PC needs 1 more driver to make the wifi buttons all work , all buttons related, if not they are dead or act odd.
6. The OS is infected, no OS told at all, not one clue nor if upgraded the OS, and not vast drivers are wrong or missing, (classic)

Im sure this this is not the free w10 upgrade, if it was that too kills drivers dead, for sure HP told you this unstated PC will not run W10 and has zero support from HP, on w10 AS YOUR SUPPORT PAGE WILL DISCLOSE TO YOU AT HP.COM

today there are many PDF , Viewers not juts Adobe ! google finds them like this. https://www.google.com/search?q=pdf%20viewers

bad news now your bricked it just like miillions did google bios update bricked my PC and cry. why are you here and not at HP.com only they can recover bios. they changed the rules now 10 time. so only they know this, and are pain to deal with. UEFI is the enemy here, new rule and regressive as can be. in fact all new PCs can not be regressed, and some old now they even delete the 20 version of bios there, to force that. not saying they did that to your PC, but keep that in your head on all HP PC. the last bios upgrade stated, no going back. the Cntrl_+B might work , the flashback bios trick\ in your manual if you read it.

nobody can we erase all and reload the OS fresh. did not say you can not try but that 99 out 100 will fail.

100% dead black screen no text or HP SPLASH screen now. The problem is hardware where we buy hardware for free, less than at deity level or a thief. you tell me.... no PC told at all not one tiny clue of 1000s of HP models for 4decades are we to guess models and lie to you? now the GENERIC answer USA PCs only sorry I do not do others. fans dead? no beeps> codes no Caps lock key blink codes. no text errors.? 1: does PC run BIOS pages if huge now shorted old relic battery is removed ,yes bingo 1. 2: is the RTC coin cell dead, ,Bingo 2. a $1 uSD ,USA cost. here. 3: the pre 2010 all have bad CCFL lamps; do this flash light test? https://www.pcdied.com/monitors_and_screens/flash-light-trick.html#flashlighttest if yes, that is a $50 to $100 USD parts repair , labor more. repairs are serial process, as fixing one thing bad ,uncovers the next this is how mans machines work just like that. NO PC told, NO PC told,NO PC told,NO PC told,NO PC told,NO PC told,NO PC told, all I can do is BEG,