Samsung Video Cameras - Page 6 - Recent Questions, Troubleshooting & Support

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I can't download videos onto my mac

Try to use Image Capture app... it should find your camera and let you pull the video from the unit. Otherwise you should be able to use any video editor to pull them across. If they are in SD format, you can put them into a media adapter rather than trying to transfer them through the camera - just pull it directly from the card (its a bit quicker sometimes). I’m happy to help further over the phone at https://www.6ya.com/expert/jason_60e0f57ba319f3f6
11/16/2017 10:40:23 PM • Samsung Video... • Answered on Nov 16, 2017
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Loaded tape into Samsung VP-L700U 8mm and received

Internal mounting screws for the tape chassis may have come loose and can no longer hold the tape in the correct position. You will need to disassemble the camcorder to access the tape mechanism.
11/15/2017 8:06:32 AM • Samsung VP-L700U... • Answered on Nov 15, 2017
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What is a record error: Codec error Samsung camera

Update the firmware to obtain the correct codec
11/12/2017 11:27:19 AM • Samsung Video... • Answered on Nov 12, 2017
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Iam using external 8 GB SD Memory Card.If iam

If you are shooting video the flash memory card type is important. It needs to have high sustainable write speeds. You usually want a SDXC Class 10 card for this purpose.
11/3/2017 1:58:43 AM • Samsung SMXF40... • Answered on Nov 03, 2017
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My samsung vp-d371w dv cam wont charge.

Dirty Contacts

On the edge of your battery and inside your camera's battery compartment you'll find several small metal bits. These are known as contacts, and as the name implies, they enable the transfer of energy from the battery to your digital camera. Over time and with regular usage, the contacts can accumulate skin oils, dirt and metal residue, resulting in poor energy transfer between battery and camera or charging dock and battery. Clean all metal contacts of visible debris using a microfiber cloth. For tougher corrosion, use the eraser at the end of a pencil.

Faulty Charger

Before you run out to replace your camera's battery, plug in your charger without the battery mounted. On most models, a red or amber light will appear indicating that it's ready to accept a battery for charging. If the light doesn't appear, it indicates a faulty charger. Ensure that the power cord is fully connected to the back of the charger, and then inspect it for any tears, fraying or other damage. To purchase a replacement charger, visit the place of purchase or contact the manufacturer.

Corroded Contacts

Leaving your camera untouched for a long while with its battery inside is a recipe for corrosion. Over time, leakage from the inside of the battery can dry and harden onto the contacts of both the battery and the camera. Though light corrosion can be removed in the same way as oil and dirt residue, severe corrosion may cause permanent damage to the metal. Buff the corrosion away with a small piece of aluminum foil and a drop of vinegar. If this doesn't work, the battery will require replacement.

Extreme Temperatures

Placing your battery on the charger after a night near an open window or an afternoon in a hot car will usually yield a poor charge, even if the charger indicates that the unit is full. Once placed inside the camera, it will deplete quickly after light use. Storing your camera or battery in extremely hot or cold temperatures will lessen the unit's energy discharge over time. Always store your battery in a dry, relatively cool area to protect your battery's delicate internal parts. If it has recently been exposed to extreme temperatures, let it warm or cool to room temperature before charging.

Exhausted Battery

If you're an avid photographer and have been relying upon the same battery for several years, chances are your unit is nearing exhaustion. Most lithium-ion units become exhausted after thousands of cycles. When placed on the charger, the indicator light may remain red or amber, which means that it's not recognizing the battery. It may also display a green light after a very short time, indicating a full charge. However, the battery will still deplete rapidly if inserted in the camera. Consult your manufacturer or visit a battery retailer to purchase a replacement unit.
10/11/2017 7:13:35 AM • Samsung Video... • Answered on Oct 11, 2017
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