Garmin Cycling - Recent Questions, Troubleshooting & Support

It could be that there is a failure in the circuit between the two pads on the chest strap and the HRM electronics in the middle. If it won't work at all try putting the battery in backwards for a few seconds (this is supposed to accomplish a reset) and then try re-pairing it with the Garmin. If this doesn't work, I suggest a new HRM. I've hadevery good luck with my Wahoo TICKR and a Garmin 502.

Garmin has moved everything to Garmin Connect. Depending on your device, Training Center may or may not be supported anymore. You can go to the link to read more on Garmin Connect. Also, Garmin now uses Garmin Express to sync and update devices. I'll attach the link. https://www.garmin.com/en-US/software/express

Hi Speed is the result of GPS positions measured continuously by the garmin device. Please make sure you have GPS enabled in the settings. Refer to user manual for this. See Garmin website if you wish to load manuals https://support.garmin.com/en-US/ Speed measure relies on sattellites being visible and captured by the Garmin edge. For this, after power on in an outside area with sky seing (not close to buildings, not in a forest), you will see synchronization working until enough satellites are seen. Once this is OK, speed should be measured

Hi Different reasons may explain this 1/ If you power on your Garmin GPS, then start the ride with few satellites synchronized, then the altitude precision is bad. It may happen if you power on the Garmin Edge inside a building, or close to walls outside or in a forest. 2/ There is a correction feature on garmin connect website. When you transmit your data to your garmin connect account, you can apply this correction (see picture, sorry for french language) which should allow to fix altitude gain, as this is base don topology data. So try powering on the garmin in a free area, where lot of satellites are visible (5 are necessary for a correct altitude measure). Then use the garmin connect feature to compare w/ your friends, it should be better.

Try installing Garmin express on your computer, then link your watch to the express link via usb. You should be able to change settings via your computer and sync it to your watch.

Don't know if this will help but it might be worth trying, especially if you just did a software update. I have a 520 and it gets frequent software updates. After an update it ends up just showing the Garmin screen and seems to be bricked because nothing else works - even the off button doesn't work. The solution is to just let it sit showing the Garmin screen for five or ten minutes so it can process and load the new software which seems to take a long time. It eventually opens onto the main screen.

This may be because you do not ride at a constant velocity.

update via garmin's wesite Windows and Mac OS Software If you need further help, I’m available over the phone at https://www.6ya.com/expert/gregg_27a4d257e54e7920

Push the left button several times

The battery is defective and you need the original charger