Question about KitchenAid Microwave Convection Oven
Common problem with lots of MWs - the door switches are not set and secured properly. Now they are totally off. Need to pull apart and reset. Not a task for an average homeowner. Mine (Whirlpool) did that 1 week after I got it - exchanged for a new one.
Posted on Aug 07, 2019
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Posted on Jan 02, 2017
I started having the same problem with my KBMC140HSSO. You cannot see the error codes without disassembling the control panel (the codes are on another display that covered by the front panel). After doing so I found the error code to be F2, E3 which is "Key held down too long, or key shorted". I am ordering a replacement keypad and will report back if this fixes the problem.
Posted on May 07, 2008
It sounds like a stuck relay or other controller problem.
I don't have the service data on this one, but there should be a schematic or tech sheet / mini-manual either on the back side, behind the controls, or somewhere else inside.
If you or someone you know can locate them and scan and e-mail or copy & fax them to me, I can probably give you further guidance.
Please feel free to contact me directly.
We're happy to help you and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jul 23, 2008
Yes this is a touchpad issue. As you have noted the crisp button is stuck and this is the cause of this. You can try removing the keypad and push up the pressed button. If its jammed then replacing it is the only way.
Posted on Sep 02, 2008
is usually caused by either a bad door switch, a loose door switch
mount (which are pretty simple problems to fix) or occasionally a
problem on the control panel.
Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.
Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.
The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.
Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.
One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.
If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you only need a switch, you can order one from us for $5 postpaid.
If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Sep 27, 2008
Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.
Posted on Mar 26, 2009
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