Question about KitchenAid Microwave Convection Oven

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I own a KitchenAid KEHC309JSS05 and the microwave just stopped working. When you open the microwave door the light doesnt come on. Also if you press any button it beeps three times and displays "door". The oven works fine. Seems to me that it doesnt recognize the door shut. Help?

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  • Linda Stayberg Sep 17, 2012

    Did you find an answer.......as mine is now doing the same thing......anyone?

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  • 779 Answers

Common problem with lots of MWs - the door switches are not set and secured properly. Now they are totally off. Need to pull apart and reset. Not a task for an average homeowner. Mine (Whirlpool) did that 1 week after I got it - exchanged for a new one.

Posted on Aug 07, 2019

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6 Suggested Answers

6ya6ya

6ya staff

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Hi there,
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Posted on Jan 02, 2017

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deanc

  • 1 Answer

SOURCE: Kitchenaid microwave oven KBMC140HSO

I started having the same problem with my KBMC140HSSO. You cannot see the error codes without disassembling the control panel (the codes are on another display that covered by the front panel). After doing so I found the error code to be F2, E3 which is "Key held down too long, or key shorted". I am ordering a replacement keypad and will report back if this fixes the problem.

Posted on May 07, 2008

MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: KitchenAid Superba combination built-in oven

It sounds like a stuck relay or other controller problem.

I don't have the service data on this one, but there should be a schematic or tech sheet / mini-manual either on the back side, behind the controls, or somewhere else inside.

If you or someone you know can locate them and scan and e-mail or copy & fax them to me, I can probably give you further guidance.

Please feel free to contact me directly.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jul 23, 2008

eagle338

eagle338

  • 4889 Answers

SOURCE: Microwave/Convection Oven has mind of its own: turns to Crisp mode on its own.

Yes this is a touchpad issue. As you have noted the crisp button is stuck and this is the cause of this. You can try removing the keypad and push up the pressed button. If its jammed then replacing it is the only way.

Posted on Sep 02, 2008

MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: KitchenAid Superba Microwave/Oven, Microway Door message

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 27, 2008

Anonymous

  • 1 Answer

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Posted on Mar 26, 2009

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KitchenAid microwave oven model # KMHS120ESS-0 When you open the door the light doesn't always come on and you can't get the microwave oven to start because it thinks the door is open.


You either have an intermittent or defective door switch, or the latch assembly is not activating the switches properly.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

Nov 29, 2016 | KitchenAid Microwave Ovens

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Makes random beeping noises all hours of the day & night. Annoying but wondering if something is wrong or if there is something we can do to stop it? Works fine otherwise!


I have never heard of that happening before. I think you need to ask Kitchenaid direct. Once the machine is off and dead, it should stay quiet until you press a button or open the door.

http://www.kitchenaid.ca/en_CA/contact-us/
Help Contact Us KitchenAid

Mar 28, 2016 | KitchenAid KHMS2056SSS Microwave Oven

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Kitchenaid microwave open door switch does not work


on my microwave, the door sticks some times & I put my fingers under door on latch side & push up, & I can hear it release & open. other than that there may be a broken part. follow the link below.
KitchenAid Microwave Door Won Open

Jan 23, 2015 | KitchenAid Microwave Ovens

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Everything works on the microwave, the fan, the lights, the clock except it will not cook. You press start and it runs for a split second then cuts off. If you press popcorn it says error door open.


It sounds like a fuse. With the door fuse blown it will cause the microwave to not operate all all. It is a small thing to swap over. Its a bit like a car fuse. There will be a few different ones but all have a different purpose. Not sure if you are handy or a local electrical handyman can do the job.

Mar 16, 2014 | KitchenAid KHMS2050SSS Microwave Oven

1 Answer

Model KHMS155RSS microwave is not heating food after the maid service cleaned the microwave


Hello, does microwave have power? Plugged in etc, lights working on front? All microwaves have a safety backup, the door may press onto a latch which will allow the microwave to work, this is to ensure that if you open the door during cooking, it will stop immediately so you're not exposed to microwave radiation. Maid may have disrupted the mechanism for this purpose, make sure door latches are OK, and door closes smoothly, also try unplugging and then plug it in and turn it back on. Hope this may help..

May 22, 2011 | KitchenAid KHMS155LSS 1000 Watts Microwave...

1 Answer

The door press opener button of my kitchenaid


What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, usually only the control panel needs to be removed.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 27, 2009 | KitchenAid KCMS185J Microwave Oven

1 Answer

Microwave Turns on but doesn't heat


Test the high voltage capacitor, the rectifier diode.or the magnetron.

If it additionally does not spin and no light, then check also the door switch.

The diode and capacitors can br tested. The capacitor must be allowed discharge before testing, or you risk to get electrocuted, even if power is off. Capacitors can get discharged by shorting their two contacts.
Replace the magnetron if the checks and all of the high voltage component tests are good, but the unit still does not heat.

All locations, and description of this parts can be located using the diagram here: Counter top.

Parts must be tested to find out what is wrong.

Remember that microwaves are potentially dangerous devices if not repaired properly, the job must be done by a competent person.
A microwave energy leakage test must always be performed when the oven is serviced for any reason.

Regarding parts, contact the seller here to purchase parts. (here in UK).

Oct 29, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

2 Answers

KITCHENAID KEHC309JSS05 NO POWER


A microwave can be dead for many reasons.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open. Then when it cools, it closes the circuit and allows power through again.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again. If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If the fuse is good, it may be an open thermostat or thermal cutout on or near the magnetron or on top of the cavity / body of the oven.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There may also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Apr 07, 2008 | Microwave Ovens

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