SanDisk Sansa e250 MP3 Player Logo

Related Topics:

Posted on Jul 30, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My sansa mp3 player stopped working. When I turn it on it shows 2 or 1 black spots, shaped like a leaf, on the screen.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 2,418 Answers
  • Posted on Jul 30, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Mar 10, 2009
Answers
2418
Questions
0
Helped
812692
Points
6999

NOTE: Please tell me you have not got it wet. Some times the screen will do this if wet.

If not .....

Try Resetting your player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
4. see my tip posted here about re-setting your player.

Re-seat the battery.
1. Remove the battery.
2. Connect the player to the PC to verify if it turns on.
3. Ensure the player's connectors are touching the battery terminals.
4. Re-seat the battery to ensure proper connection.
5. Verify if the player turns on.


Make sure the player is working when connected and being charged properly.
1. Connect the player to the PC.
- Theplayershould turn on, show connected on the screen and indicate it is charging.
- Some USB ports may NOT provide enough power, try the back USB ports if not working.
2. Make sure the computer detects the player.

NOTE: If the player is not detected or turning on, force the player to MSC mode, (See my tips posted here for info on this). then connect it to the PC again.

3. Leave the player connected for approximately 2 to 3 hours to charge.
- The computer CANNOT be in sleep or hibernation mode while charging.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.


Hope this helps Fix Ya up.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My son has the Sansa SanDisk MP3 player Model: Fuze. When you turn it on the screen is white and there is a black spot on the right of the screen. It almost looks like a burn. Can you help me with...

Is the product still under warranty? If yes, i suggest to bring it to the store where you boughy it or to its centers to change it to a new one. Screen problem needs to be checkecd by a technicians for possible screen replacement.
0helpful
1answer

My sansa view will not finish turning on. It stops after sandisk sansa apprears on the screen. How do I fix this?

SOLUTION 1 - Make sure player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.


SOLUTION 2 - Reset the player.

http://www.doremisoft.net/Sansa-articles/Convert-video-to-Sansa-on-mac-osx/

0helpful
1answer

Screen is black.

remove your battery and meory card from it.
Then refix battery and start your mp3 playere without memory card.
1helpful
1answer

Sansa e260 just stopped working :( I tried the

Try inserting a(n) SD chip into the player and then try restarting. If it gets stuck on the refresh database screen, plug it into your computer. It's the only thing that unfroze my e280.
0helpful
1answer

My 4 gb sansa is malfunctioning every time i turn it on, theres this white screen with soem green leaf-shaped things that come up the scrol button works, it lights up blue, but I cant do anything else

your screen is cracked you probably droped it,... i should know becuase what you just described is what my old broken one lookes like i bought a new one,...(you cant replace the screen i tried).
0helpful
1answer

Big leaf and a little leaf on startup screen Sansa e250

Sound slike a virus.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
0helpful
1answer
0helpful
1answer

Problem with Sandisk Sansa fuze

SCREEN CRACKED BY ACCIDENT. IS THERE A WAY I CAN CHANGE IT FOR A NEW ONE
0helpful
2answers

Sansa e280 8gb white screen with black spot

It sounds like some data corruption.

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.



Best of Luck.
0helpful
1answer

Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.
Not finding what you are looking for?

48 views

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Alexander

Level 2 Expert

171 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...