I change cartridge and it keeps telling me "Feilure" what is it. Change angain for another cartridge same problem.

doesn't LC51M refer to Magenta(red) not Cyan(blue). on my J435W the colors goes as follows: BK Y C M LC71 Series cartridges. Maybe you have them switched around? just a thought.

i assume that everytime you try to print you get the same message. i sometimes get cartridge unrecognised on my epsom. I have to remove the cartridge, wipe the chip on the cartridge and reinsert.

If this doesnt work please specify printer model and if using original epsom cartridges.

Hello,
Maybe the contacts where the cartridge sits are dirty. What you can do is remove both cartridges and turn the printer off, pulling the power cable out so that the cartridge holder remain in the change position and you can see it. Then clean the gold contacts with a piece of cotton fabric soaked with medical alcohol. Left the printer turned off for 10-15 minutes so that the contacts become dry. Then turn it on and reinstall the cartridges. This might help.

Try...

Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

and

Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Before reseating the cartridges, shake them to loosen the sensor.


Rick

Before installing a new toner, put a disposable towel over the ink toner exit, and shake your toner lightly back and forth and up and down. Make sure your toner cartridge is in the open position before replacing it in your printer.

If you are using a refillable ink cartridge, make sure you are resetting the cartridge using the method described by the refillable manufacturer.

If this does not answer your question please request more information before voting on my answer. I will try to find more information about your toner cartridge that will help you futher.

Hi

You need to replace the Yellow cartridge
with a new one couse the old one either
has expire or has problem with the chip
on cartridge


ps vote us to keep us alive

hi,
the yellow cartridge is '' Y" and not K , you have a problem with the black carteidge "K" replace the black and tell me what is the new message, i will help you. i'm online

Take your cartridge back and tell them it's defective.

as a printer mechanic .i had got many customers coming at my work shop with this problem .and it gets soved by replacing the cartridge with new cartridge.as you said cartridges are full still it says change cartridges.but if the circuit of the cartridge is got faulty it will not print let it be full.so clean the brown colour metal circuit on the cartridge with a dry tissue.if its due to dust got stuck up on the circuit it will print otherwise the cartridge has to be changed in this case.

After you get the carriage centered to remove the ink, power off the printer. If you replaced the cartridge with a new cartridge check cartridge for tape residual that might be covering the copper contacts. ( you may not be able to see this).
If you use a refill kit. Most printer Mfg's insert a chip in all there ink cartridges. This chip tracks when you remove an empty cartridge through the printer software. So it knows you replaced the same cartridge forcing you to buy another.
You can also clean the copper ink cartridge contacts with some alcohol & cotton swabs. (Careful not to drip excessive alcohol onto the bottom of the cartridge). Clean the carriage contacts as well. Re-place the cartridge & try again.

Luck!

Mike