My MP550 refuses to be recognized by ANY of my computers; when plugging it in (with the USB "connector" that came with it or with a USB connector and/or cable from other MP3 players), it does nothing but sit there and look pretty! I've got nowhere to copy my music to when I hook it up! My computers recognize my MP735 with all of the same connectors and/or cables - just fine! In addition, I cannot turn it off! Did I get a "lemon" this time? Thanks for any help you get give me!

USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

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Hi,

The "USB mode" and "Connecting to Mass Storage" message will get displayed when the Camera is connected to the Computer and is recognized by the Computer as a Mass Storage device. This is not an error message and is a normal operation.
You can change the Mass Storage settings in the Camera (depends on the model) The USB Select or USB Connect option in the Camera can be changed to PTP, Mass Storage or PictBridge mode. Set the option in the Camera to PTP and connect it to the Computer and check if the Computer is recognizing the connection. Once the computer is recognized, it appear as a removable Drive.
You can transfer the images from the Camera to the Computer from the Removable Drive by copying and pasting.

Thanks for contacting FixYa.

The thumb drive might have some fault.
Plug it in other OS mainly windows XP and Linux.
If still same problem persists after tried in Linux, problem is with pen drive.
You can ask for a replacement from the dealer as it has guarantee for 5years.

Honestly I could not find one either maybe the reason being that is quite an inexpensive piece. I see them online for $15.99, you are better off just buying the same model brand new. If you were to find the actual cable I guarantee the cable is at least more than 50% of $16 ($8) so I would just go after a new one instead.

try it, buddy

You can check from the Device Manager and see if you can enable it from there. Right click on your My Computer and choose Manage. On the left panel click on Device Manager. From your right, expand the Universal Serial Bus controllers. Right click on each on the list and choose Enable.

Also so you can go and check on your BIOS settings and see if the USB port is enabled.

Goodluck and hope this helps.

If it is hanged up, then it might have a virus. It is better to reflash it an reinstall the firmware. Secon thing is it's battery need replacement.

I have the same problem with mine, what kind of computer do u have? I have a hp pavillion dv6000...